Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and seamless Shopify integration. They value the variety of courier options and the ability to handle multiple shipments, saving them time. The customer service, especially from account managers, is praised for its efficiency and promptness. Merchants also commend the app's reliable performance and the support team's quick problem-solving skills, which have helped reduce shipping costs and automate shipping processes.

September 16, 2020

Atención al cliente de 10. Jesús nos ha ayudado a hacer la integración con Shopify, además de contarnos paso por paso como funciona.

Gracias!

Bee the Planet
Spain
Over 2 years using the app
February 24, 2021

Great app. so easy to install and get up and running. Jeffrey at Packlink is so helpful and makes sure you have everything sorted is a timely fashion. Integration simplifies sending out packages and works extremely fast.

Naz's necessities
United Kingdom
Over 2 years using the app
April 20, 2021

Muy satisfechos con el servicio de Packlink para los envíos de nuestro e-commerce, con buena integración con Shopify. Posibilidad de escoger entre varios servicios y tarifas a precio competitivo, y un excelente servicio al cliente.

HALE
Spain
Over 2 years using the app
June 30, 2021

We’ve been using Packlink direct through eBay and have had no issues. In the past we have had real issues finding a company who is reliable to help us with our shipping on Shopify, so when i spotted the Packlink Pro offering I instantly jumped on to it. Really pleased with service and the app so far

Have It Framed
United Kingdom
Over 2 years using the app
May 30, 2020

Simple d'utilisation et excellente alternative pour l'accès aux prestations des transporteurs à de bons prix.
Myblunt Team

MyBlunt
France
Over 2 years using the app
May 29, 2020

App perfetta per il nostro e-commerce. Semplice e intuitiva da utilizzare. Mi è capitato di aver bisogno di assistenza: veloci e precisi. La consiglio.

Faccione
Italy
Over 2 years using the app
March 18, 2021

Très bonne application et avec un sav excellent et en français, je recommande fortement l'installation

le-balai-mop
France
Over 2 years using the app
April 27, 2021

Amazing customer support from Carmen in Spain! However, we still believe that packlink should improve some things such as the possibility of delivering to a pick-up point and customisation of emails.

Terra Zero Store
Spain
Over 2 years using the app
Edited July 29, 2020

Chloe l'account manager m'a énormément aidé et conseillé pour l'installation de l'application, ce qui m'a fait décider à changer de plateforme d'expédition pour celle-ci. L'application fonctionne bien mais le SAV est lent à répondre même s'il solutionne le problème.
Je recommande.

Sweet Little Decor
France
Over 2 years using the app
April 8, 2021

applicazione ben funzionante, il mio referente Ciro Immobile è davvero disponibile. Trovo comoda e chiara la possibilità di vedere i prezzi dei vari corrieri e i tempi di consegna in un'unica schermata.
Unico aspetto che credo sia da migliorare è la possibilità di scegliere la fascia oraria in cui far passare il corriere per la presa

Moxie Italia
Italy
Over 2 years using the app