Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

April 20, 2021

Muy satisfechos con el servicio de Packlink para los envíos de nuestro e-commerce, con buena integración con Shopify. Posibilidad de escoger entre varios servicios y tarifas a precio competitivo, y un excelente servicio al cliente.

HALE
Spain
Over 2 years using the app
March 18, 2021

Très bonne application et avec un sav excellent et en français, je recommande fortement l'installation

le-balai-mop
France
Over 2 years using the app
Edited July 29, 2020

Chloe l'account manager m'a énormément aidé et conseillé pour l'installation de l'application, ce qui m'a fait décider à changer de plateforme d'expédition pour celle-ci. L'application fonctionne bien mais le SAV est lent à répondre même s'il solutionne le problème.
Je recommande.

Sweet Little Decor
France
Over 2 years using the app
April 8, 2021

applicazione ben funzionante, il mio referente Ciro Immobile è davvero disponibile. Trovo comoda e chiara la possibilità di vedere i prezzi dei vari corrieri e i tempi di consegna in un'unica schermata.
Unico aspetto che credo sia da migliorare è la possibilità di scegliere la fascia oraria in cui far passare il corriere per la presa

Moxie Italia
Italy
Over 2 years using the app
April 27, 2021

Amazing customer support from Carmen in Spain! However, we still believe that packlink should improve some things such as the possibility of delivering to a pick-up point and customisation of emails.

Terra Zero Store
Spain
Over 2 years using the app
August 31, 2020

Una app muy fácil de usar y con precios muy asequibles. El servicio al cliente es perfecto. agradecer a Antonio funes su trato

ABACHI store
Spain
Over 2 years using the app
August 4, 2020

Excellent service, price and customer care. After trying many of them, since some months I have to say PackLink is the best App on shopify for shipping management. Prices are extremely competitive and customer service excellent. I received complete and extremely professional assistance by Emanuele Mazzara, best of account managers! Really recommended

Frab's Magazines & More
Italy
Over 2 years using the app
November 28, 2022

Han mejorado mucho, sobre todo el servicio de atencion al cliente. Te contestan rapido, tiene numero directo y rembolso facil

Mini Kyomo
Spain
Over 2 years using the app
November 5, 2020

Perfecto el trato. Carmen me ayudó a conectar la tienda y se ofrece a ayudarme con los primeros pedidos. Trato y servicio excelente.

Kaisen
Spain
Over 2 years using the app
March 2, 2021

Parfait! Très satisfaite du service. Installation a été très rapide. Cela m'a permis de gagner pas mal de temps.

Muganza The Brand.
Belgium
Over 2 years using the app