Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

January 13, 2022

Ho scoperto da poco questa app che offre un servizio davvero incredibile: ti permette di avere la logistica legata al tuo eshop.
Niente più copia e incolla di dati, niente più fuga dal corriere: ci pensa lei con tre clic a impostarti la spedizione. Incredibile.
Poi hanno un ottimo sistema di assistenza e onboarding, da me effettuato dall'Account Manager Brunella Esposito, la quale mi ha preso per mano e spiegato come si utilizza e come si imposta. Aspetto molto importante in queste integrazioni dove spesso ci si trova in mezzo al guado. Qua ti aiutano e ti assistono perché tutto funzioni.

Collana Imprenditore Sereno
Italy
Almost 2 years using the app
March 9, 2022

Application simple, pratique et qui permet de gagner du temps de traitement des commandes avec le traitement automatique des mails d'expédition.
En plus le service client est très à l'écoute et trouve des solutions rapidement.
Je recommande!

PlantesRARES
France
Almost 2 years using the app
August 18, 2020

They have a great BusDev department, you receive a call after logging at the platform to provide you all the details that you could need. In this case, Jesus, my account, help me a lot. Thanks for the support!

Undernude
Spain
Almost 2 years using the app
May 4, 2022

I needed help setting up my account. Alan from the Sales team was a big help guiding me through the process step by step. I feel that the platform is very easy to use and I feel that will help my business to grow.

Eshly Jewellery
United Kingdom
Almost 2 years using the app
Edited August 9, 2021

La aplicación es bastante útil para comparar rápidamente todos los datos relevantes de un envío y la atención del personal, en nuestro caso Jaime Quintana, ha sido excelente

La cueva de San Pablo
Spain
Almost 2 years using the app
March 23, 2022

Muy buen servicio. Llamada personalizada por parte del comercial Jaime Quintana Mendibe para explicar y prestar ayuda a la hora de enlazar Shopify a Packlink solucionándolo al instante.

Otumm
Spain
Almost 2 years using the app
Edited February 26, 2021

5 star for the support from Jeffrey Van Deursen. He is very patient and provides excellent support in getting you setup and started. The app itself is easy to setup and use. We will start to use it once the drop off option is available.

DesiDutchStore
Netherlands
Almost 2 years using the app
June 28, 2021

E' da qualche giorno che sto usando l'integrazione con packlink su shopify e devo dire che la trovo utilissima e molto semplice ed intuitiva. Fondamentale è il supporto di Angelo Mattino che mi ha aiutato molto.

Lugosis
Italy
Almost 2 years using the app
March 10, 2022

The one on one call was exactly what I needed because i needed some clarifications on some issues. Special thanks to Mr Alan for the call. I recommend this app. It is easy to use.

House of Funke
France
Almost 2 years using the app
July 8, 2021

Brilliant telephone support from Alan, who called me after I signed up to help me get it all set up and book my first shipment. I definitely recommend Packlink PRO

Velo Duo Cycles
United Kingdom
Almost 2 years using the app