Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

Edited June 29, 2020

Einfaches tolles System mit tollem Support. Einfach zu bedienen.
Kann man nur empfehlen. Toller Service und gute Preise.

Wake Stoff
Germany
About 1 year using the app
March 30, 2021

Ho avuto assistenza per ben due volte da Ciro Improta il quale mi ha aiutato molto e chiarito molti dubbi ed è stato anche molto disponibile per gli orari in quanto entrambe le volte che sono stato chiamato non ero disponibile e lui subito mi ha dato un orario nello stesso giorno

I MELINARI
Italy
About 1 year using the app
May 18, 2021

Gracias Antonio Funes, muy buena atención, me viene genial para los envíos de mi tienda online. Seguimos en contacto

Ambrosía CBD Growshop
Spain
About 1 year using the app
October 14, 2020

Me sorprendió que me llamaran por teléfono, me ofrecieron un trato muy personalizado que ni esperaba. El chico que me atendió Jesús Ganet fue tan amable conmigo que me dieron ganas de probar esta App en Shopify

illo tienda
Spain
About 1 year using the app
November 23, 2020

The support is great!! Jesús has helped me in every moment with enthusiasm and dedication, Packlink has been installed in a moment! Thank you so much!

prendelallama
Spain
12 months using the app
November 13, 2020

J'avais un problème avec les étiquettes d'expédition et Katia m'a aidé. Elle est toujours présente pour répondre aux questions, merci :)

MY LONDON DRESS
France
12 months using the app
June 28, 2021

J'ai commencé à utiliser Packlink Pro et je suis hyper ravie du service fourni, et notamment du suivi et du professionnalisme de la commerciale Katia !

Le Vestiaire des Copines Concept Store
France
12 months using the app
September 15, 2020

Me atendió Penelope y el servicio fue estupendo y realmente eficaz. Me resolvió todas las dudas. Espero poder seguir trabajando con Packlink mucho tiempo.

GoMyTeam
Spain
12 months using the app
November 2, 2023

utilizzo i servizi di packlink pro da circa 1 anno ed il collegamento automatico con shopify è perfetto! con 1 solo click importo le spedizione sul portale per pagarle direttamente. Grazie al mio account manager Brunella Esposito sono riuscito a configurare perfettamente tutti i parametri ed a ricevere tariffe vantaggiose.

Papee Home
Italy
12 months using the app
December 16, 2021

I was extremely satisfied with this App and the customer service offered by Packlink Pro The very kind Brunella Esposito assisted me in installing the app, configured the details, placed a first order and followed me up to the payment stage.
this is the most professional customer service I have ever had in 10 years

Synthcloud
Italy
12 months using the app