Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

June 30, 2022

App estremamente utile per le spedizioni, collegamento facile e veloce, grazie a un'ottimo servizio clienti, nel mio caso Brunella mi ha aiutato a configurare tutto senza nessun problema. Consiglio vivamente l'app.

OVERCLOCK Tech
Italy
Over 1 year using the app
January 15, 2021

we had some issues and questions while integrating to Shopify. Service was prompt and helped. I can highly recommend.

L'Atelier
Germany
Over 1 year using the app
December 24, 2021

Ottima, mi ci sto trovando molto molto bene! Il responsabile che mi ha seguita è stato molto disponibile ed efficiente!

Erbe di Letizia
Italy
Over 1 year using the app
May 25, 2020

Helps you navigate in the complexity of logistics in a super easy way.
Absolutely recommended for all e-commerce!

BookhouseX
Italy
Over 1 year using the app
Edited July 28, 2021

Easy to use ! I highly recommend it ! I 've already gained time and money !
Great customer service !

Marquise de Laborde
France
Over 1 year using the app
March 24, 2021

Great app, saves time. Renata Primorac account manager is fantastic.
Nak-health-beauty.myshopify.com

Nak-Health-&-Beauty-
United Kingdom
Over 1 year using the app
August 13, 2020

support super sympa et clair quand on ne connait pas l'appli, ceci est très appréciable:je recommande vivement

Le Moulin à Tissus
France
Over 1 year using the app
October 29, 2020

Me ha atendido Antonio Funes, muy buena atencion al cliente, muy majo y me ha ayudado para sincronizar mi tienda con shopify.

Rakayo Clothing
Spain
Over 1 year using the app
November 12, 2020

This is the best and most simple solution for sending packages but what I value most is the customer service that is available. Markus the customer service representative for Europe was there when I needed him the most and he takes the time explain all the details so that you are setup and ready to go! Highly recommend!

twisted nut | berlin's nut butter makers
Germany
Over 1 year using the app
April 14, 2023

Quand tout vas bien et que le client n'indique pas colis non reçu , packlink est correct.
Par contre avec colissimo, ils disent; on peux rien faire avec colissimo, c'est eux qui traite les réclamation

veuillez les contacter.

Mais alors à quoi ça sert de passer par vous ? si vous nous aider pas avec colissimo

TECIN-PRINCIPALE
France
Over 1 year using the app