Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

Edited June 14, 2021

Usiamo quest'app da alcuni mesi. Bene l'integrazione anche se si può fare ancora meglio. Ottimo il servizio assistenza clienti in caso di domande, dubbi o problemi con i corrieri. Consigliata

mamoia.com
Italy
4 months using the app
August 26, 2020

Ya era hora de una empresa seria, profesional y orientada al cliente. Gracias Penélope Almazán por tan extraordinaria atención telefónica que tan raro y especial es en estos días. Eres un activo importante.

yasgrooit
Spain
4 months using the app
October 6, 2020

Atendido por Antonio Funes; no me esperaba la llamada, así que ha sido toda una sorpresa positiva. Seguimiento, resolver dudas y planificar llamada para ver que todo esta ok. Recomiendo esta app por su servicio de atención al cliente!

Maralua
Spain
4 months using the app
January 28, 2021

Great App to delivery lw cost your shippings. The Service given is great. I'd like to reflect the fact you are given a supervisor who looks after you and your business. In our case Carmen has helped us a lot. Always looking after what best suits for our business! She is a great assistnats 24/7 helping us. Thank you very much for your continious support Carmen.

TOYPLAYED
Spain
4 months using the app
January 25, 2021

Angelo mi è di grande aiuto lo definirei un angelo custode! Paziente, chiaro e pratico è di grande aiuto...grazie!

Dietro le Quinte Napoli
Italy
4 months using the app
June 16, 2020

very excellent service, is a a very affidable service, i can't don't use it anymore. the sinergy with shopify is very performing.

Terra dei Conti
Italy
4 months using the app
March 10, 2021

Very useful. It was very quick and easy to set up to my shop, and the service is very easy to use and configure. Fast and reliable customer service.

IDANIKOS STUDIO
France
4 months using the app
October 7, 2020

Muy buena calidad de servicio y de trato, los precios son muy buenos y asequibles. Todo ha sido muy rápido y eficaz.

WIND
Spain
4 months using the app
June 18, 2020

My experience with Packlink PRO have been great, they have very competitive prices and the commercial service is very good. Highly recommended!

Mar de Sal
Spain
4 months using the app
April 9, 2021

I have just started to use this app. Great price/quality.
Brunella Esposito was great, she helped me to do the all set up and she assisted me to create all the documents for the custom. She was super kind and very helpful, I really suggest working with them
Luca

Ylati Footwear - Made in Ylati
Netherlands
4 months using the app