Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

August 5, 2021

Questa App e' molto utile in quanto integra le spedizioni direttamente risparmiando molto tempo. Tuttavia quando si mandano diverse spedizioni contemporaneamente, spesso si congela ovvero non manda il segnale di fullfilment su shopify, pertanto occorre sempre fare un double check. Il customer service fino ad ora l'ho trovato molto disponibile e facilmente contattabile.

POi BO..
Italy
4 months using the app
June 18, 2020

My experience with Packlink PRO have been great, they have very competitive prices and the commercial service is very good. Highly recommended!

Mar de Sal
Spain
4 months using the app
April 9, 2021

I have just started to use this app. Great price/quality.
Brunella Esposito was great, she helped me to do the all set up and she assisted me to create all the documents for the custom. She was super kind and very helpful, I really suggest working with them
Luca

Ylati Footwear - Made in Ylati
Netherlands
4 months using the app
January 29, 2022

équipe professionnelle. je regrette pas d'utiliser la plateforme. elle sont toujours a l'écoute. merci

Arabian clothing
France
4 months using the app
July 7, 2021

Me ha atendido Antonio Funes de manera muy agradable. Además, la aplicación te permite cargar los datos de manera rápida y precisa.

YOTOKO
Spain
4 months using the app
July 1, 2020

It s the best app I've ever used for shipping. The thing I would like more is to have access to the whole app with the basic fee of Shopify.

Magari Handmade
Spain
4 months using the app
August 2, 2022

Piattaforma eccellente. La gestione dell'inventario molto chiara e facile. Le nostre spedizioni sono gestite da PACKLINK PRO. Il nostro consulente di riferimento il Signor Angelo Mattinò, oramai il nostro punto di riferimento, è molto professionale ed impeccabile nel risolvere qualsiasi problematica in tempi brevissimi.

Cartaria Ciampino
Italy
4 months using the app
September 28, 2020

Supporto e app eccezionale, Emanuele Mazzara mi ha aiutato nel configurare al meglio il plug-in affidatevi a lui!!!

iMASKCASE™️
Italy
4 months using the app
October 1, 2021

La persona que me atendió fue muy amable y resolutiva a mi problemas. Soluciones rápidas, eficientes y con un trato excepcional. Recomiendo a cualquiera que vaya ha emprender un nuevo negocio del tipo que sea.

galostudio
Spain
4 months using the app
Edited March 10, 2022

No la recomiendo para nada, para 2 problemas que he tenido no han solucionado nada, para esto es casi mejor trabajar directamente con la empresa transportista. Los precios son mas altos que otras compañías similares.

Olympi Inclinationes
Spain
4 months using the app
AUCTANE S.L.U. replied March 10, 2022

Hi,
We are sorry to hear about your bad experience.
We will contact you via email to discuss this further with you and find a suitable solution.
Apologies for the inconvenience caused.

Packlink team