Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

December 21, 2021

Ho iniziato ad utilizzare quest'app grazie a Brunella Esposito. Il servizio mi aiuta a semplificare i processi di spedizione dei miei colli. Brunella è stata più volte disponibile e professionale a darmi spiegazioni. Bravi!

Café 124
Italy
25 days using the app
May 17, 2021

Me ha atendido Antonio Funes. La aplicación sencilla y eficiente, y la atención y el acompañamiento geniales. Muy recomendable, al 100%

Los Crímenes del Parque
Spain
25 days using the app
March 25, 2021

I changed from a plugin with a different company and it's totally changed my life! I have a rep that i can call if my packages don't get picked up, my rates are MUCH better and the functionality with this app is just amazing. Super happy, highly recommend

COPITO
Spain
25 days using the app
August 26, 2020

Best costumer service by Antonio Funez, helped us with everything guiding us step by step. 100% recommended.

Gafas TRAP
Spain
24 days using the app
February 24, 2021

Me ha atendido Antonio Funes y ha sido muy atento. De momento la aplicación parece bastante intuitiva.

Monica Ecco
Spain
23 days using the app
Edited September 4, 2020

Servicio al cliente muy bueno, perfectamente guiado por Jesus que me asesoro en todo el proceso. Gracias

MYA ALMIRANTE
Spain
22 days using the app
September 13, 2021

App molto facile ed intuitiva da utilizzare, servizio di assistenza molto rapido e competente. Sicuramente tornerò a riutilizzarlo appena riprenderò le campagne

OLIO CIAVATTA
Italy
22 days using the app
February 25, 2021

Very easy to integrate and then to use. Managed to get up and running in less than 20 mins. Had a call to make sure everything was ok from a member of staff and my packages went off without a hitch same day. Prices are good too.

Yililo
United Kingdom
22 days using the app
March 9, 2021

Integrazione con Shopify molto semplice una volta capito il sistema, per questo ringrazio di cuore Brunella Esposito, mia responsabile account in Packlink Pro, sempre gentile e disponibile, ma soprattutto molto veloce e preparata in ogni circostanza. Il valore umano, di cui spesso ci dimentichiamo, è quello che alla fine fa la differenza!
Grazie Brunella, ti considero a tutti gli effetti parte del mio team!

STEREO BOX
Italy
22 days using the app
March 3, 2021

Viele unserer Kunden sitzen in den USA. Bis Ende 2020 haben wir diese über Transglobal Express beliefert. Die Versandzeit war jedoch immer sehr lang. UPS selber konnte uns keine guten Konditionen anbieten. Über Packlink versenden wir fast nur noch über UPS. Wir sparen wir Portokosten und die Versandzeit hat sich deutlich verbessert. Zudem konnten wir auch noch Zeit einsparen, da die Pakete jetzt bei uns abgeholt werden und niemand mehr zur Post fahren muss. Bei anfänglichen Einstellungsproblemen war der Support sehr hilfreich und immer schnell zu erreichen. Wir können Packlink nur empfehlen !!

ClayClaim
Germany
22 days using the app