Reviews (951)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.
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Estoy muy satisfecha con el servicio, en concreto Carmen me atendió en dos ocasiones atendiendo mis dudas y resolviendo mi problema de forma muy eficiente.
Muy buena app. Genial servicio técnico y super fácil de usar. Llevo poco con mi tienda online, y con Packlink se hace bastante fácil gestionar todo lo relativo a los envíos.
Ho iniziato ad utilizzare quest'app grazie a Brunella Esposito. Il servizio mi aiuta a semplificare i processi di spedizione dei miei colli. Brunella è stata più volte disponibile e professionale a darmi spiegazioni. Bravi!
Me ha atendido Antonio Funes. La aplicación sencilla y eficiente, y la atención y el acompañamiento geniales. Muy recomendable, al 100%
I changed from a plugin with a different company and it's totally changed my life! I have a rep that i can call if my packages don't get picked up, my rates are MUCH better and the functionality with this app is just amazing. Super happy, highly recommend
J'ai une bon contact avec les personnes qui sont tout a fait dévouées, la simplicité d'utilisation laisse bcp de temps pour d'autres tâches tout en restant compétitif
Service client inexistant, ils sont injoignables. L'application Shopify ne fonctionne pas sur Chrome sur Mac. Et les tarifs sont moins compétitifs que leurs concurrents.
Bonjour
Désolé pour les inconvénients un de nos agents vas vous contacter dans les plus brefs délais afin de résoudre cet incident
Packlink Team
Best costumer service by Antonio Funez, helped us with everything guiding us step by step. 100% recommended.
TERRIBLE experience. First of all, they only answer us in Italian (and we don't speak Italian). Secondly, our package arrived broken and even though we paid for the insurance and sent all the photos they requested, they don't want to accept it. Don't work with them.
Dear customer
Could you please contact Shopify Support so that they can send us your contact details and we can get in touch with you.
We look forward to hearing from you. Best regards. Packlink Team
Me ha atendido Antonio Funes y ha sido muy atento. De momento la aplicación parece bastante intuitiva.