Packlink PRO Shipping Platform
- Pricing
-
Free to install. Additional charges may apply.
- Highlights
- Use directly in Shopify admin
- Rating
- 4.5 (511)
- Developer
- AUCTANE S.L.U.
Featured images gallery
Simplify and automate shipping then start saving time and money on every parcel sent
Our easy-to-start shipping management platform allows you to reduce manual work, improve the delivery experience for your customers and, consequently, increase your shop's sales. Packlink PRO connects a wide range of e-commerce businesses with more than 30 carriers, enabling efficient and cost-effective shipping both nationally and internationally.
- Sync and automate Shopify orders in real time to streamline delivery
- Access discounted shipping rates and a wide choice of shipping services
- Check up-to-date order tracking at all times
- Create shipping rules by item, order value, transit time, and more at checkout
- Offer customers a large choice of carriers and delivery options at checkout
- Highlights
- Use directly in Shopify admin
Languages
German, English, Spanish, French, and Italian
Works with
- Checkout
- UPS
- DPD
- DHL
- Evri
- Royal Mail
- Yodel
Categories
Delivery options
Pickup options
Real-time tracking
Pricing
Free
Free to install
There’s no fee; you only pay for what you ship.
All charges are billed in USD. See all pricing options
Reviews (511)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this shipping platform for its cost-effectiveness and free plan suitable for low-cost shipments. They praise its ease of use and seamless Shopify integration, which simplifies shipping processes. The addition of diverse shipping methods like locker delivery and competitive rates are also highlighted. Customer service is noted for being quick, helpful, and multilingual, providing comprehensive support even on the free plan.
We use Packlink for our small Shopify store and are genuinely impressed by how easy it is to use. The platform simplifies shipping, and the customer service has always been quick and helpful. The only thing we’d love to see improved is a deeper integration with Shopify—currently, we need to leave the platform to manage shipments, and a more seamless experience would make it perfect.
L'app funziona peccato che non posso utilizzarla perchè non riesco a sincronizzare il mio contratto brt a packlink. Nonostante i ripetuti solleciti e ticket continuo a sprecare tempo e denaro per l'abbonamento pro. Chiedo ai tecnici di risolvere la questione.
Utilizziamo Packlink da tempo per la gestione delle nostre spedizioni e ci sono sicuramente aspetti positivi: l’assistenza via ticket è molto veloce nel rispondere e la sincronizzazione con la nostra piattaforma avviene in modo immediato, semplificando l'inserimento delle spedizioni.
Tuttavia, ci sono anche dei limiti importanti: quando ci sono problemi con i corrieri, le tempistiche si allungano notevolmente — in media servono 14-20 giorni anche solo per ricevere un POD, lasciando i clienti in attesa di risposte per settimane. Inoltre, viene emessa una fattura per ogni singolo pagamento, il che significa dover contabilizzare anche centinaia di fatture ogni mese, con notevole dispendio di tempo. Il servizio telefonico, infine, risulta poco utile: gli operatori si limitano a creare un ticket, senza poter offrire un supporto diretto.
Nel complesso è un servizio funzionale, ma con margini di miglioramento su gestione dei problemi e fatturazione.
Siamo stati seguiti da Davide sempre disponibile su quello che lo riguarda e velocissimo nel supporto.
Support
App support provided by AUCTANE S.L.U..
Resources
Developer
Launched
April 7, 2020
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