Booster: Page Speed Optimizer , 1 286 avis

Hi there,

I've reviewed your recent feedback regarding our application, and I'm genuinely sorry to hear about the speed issues you're experiencing with your store.

However, I'd like to clarify that although our application is effective, it's not a definitive solution for speeding up your store. It doesn't directly impact your online speed test scores due to its operational mechanism. Nonetheless, it significantly enhances the browsing experience for your site visitors and customers. Additionally, we provide 24/7 chat support to assist you in effectively improving your store's speed.

I've reached out to you via email to continue our discussion and explore how we can address your concerns satisfactorily.

Looking forward to your response.

Best regards,
Pat

Hi Lady Ros,

I've read your recent feedback about our app, and I'm truly sorry to learn about the speed issues you're encountering with your store.

However, I would like to clarify that while our app definitely works, it's not really an ultimate fix to speed up your store. It also doesn't directly increase your online speed test scores because of the way it works. However, it does significantly contribute to an improved browsing experience for your site's viewers and customers. Also, we actually have our 24/7 chat support team who are more than happy to help guide you on how to really improve your store's speed.

I have sent you an email so we can continue the conversation and discuss how we can go about making things right for you.

We hope to hear back from you soon.

Sincerely,
Lester

We apologize for the inconvenience you faced after installing the app. Our team is actively working on resolving the issue, and we'll release an update soon to fix the problem. Thank you for bringing this to our attention, and we appreciate your patience. - Kevin

Hi there,

Darrel here from Nova Apps Support. I'm sorry you've been having issues with the app!

Though it is a free app, we take every issue seriously and strive to resolve them. Based on the error alone, it seems it is coming from a Quantity Break type of app(like a discount app), however, we definitely want to check if our app caused this error. I'd be happy to look further into this. In order to do that we'll need collaborator access to your shop, so I've sent a collaborator request to your Shopify admin. Once you accept that request, please reply to the email we sent you and let us know.

Looking forward to your response.

Cheers,
Darrel

Hi there,

I've read your recent app review and I am sorry to hear that you are having an issue with indexing.

I just want to clarify that our app shouldn't affect indexing and that it shouldn't create duplicate pages. Page Speed Optimizer is made and designed to help boost the speed of your site in terms of clicks by pre-loading links. This app starts working after the first-page load because it is preloading links on the page.

The app automatically speeds up your store's load times by adding one simple file to your theme called booster-page-speed-optimizer.js!

Page Speed Optimizer uses lightweight, but powerful Javascript to improve your store's page loading times. It does this by feeding information to the browser, based on a user's interaction with your site. There are three general steps involved in the application of this script.

1. The script checks for all links on a page when it first loads.
2. When a user moves their mouse cursor over a link or touches it on a mobile device - even while scrolling - the script tells the browser to begin pre-loading that link in the background. This ensures faster page loading.
3. If a user moves away from the link without clicking it, the script tells the browser to stop preloading that link.
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Streaming sites use a similar idea when they play a silent preview of a video as you hover over it on a results page.

This is the reason why testing tools such as GTMetrix or Pingdom will not be able to detect our app's improvements to your site. They are not able to simulate this real-world, user behavior in their tests. Our app helps improve performance on the user's end for an optimal experience of your store.

Hope this clarifies how our app works, please do let us know if you have any other questions by responding to the email we sent you.

Regards,
Darrel