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not working!!
Hi there,
I've read your recent feedback about our app, and I'm truly sorry to learn about the issue you're having with our app.
However, I would like to clarify that while our app works, it's just not the ultimate fix to speed up your store. It also doesn't directly increase your online speed test scores because of the way it works. However, it does significantly contribute to an improved browsing experience for your site's viewers and customers. Also, we have our 24/7 chat support team who are more than happy to help guide you on how to improve your store's speed.
However, I have sent you an email so we can continue the conversation and discuss how we can go about making things better for you.
We hope to hear back from you soon.
Sincerely,
Pat
Page does not speed to load faster..........................................................................................
Hi there, sorry we let you down here. Some themes already include our speed optimization code. As a result, these themes wouldn't see any increase in speed. Cheers, Stuart
After installing this app my website speed went from 4.3sec to 9.38sec.
I am not satisfied..
Please fix this\
Hi there, thanks for the review. Unfortunately page speed apps such as pingdom or gtmetrix will not show any improvements when the app is installed. This is due to the fact that these apps measure page speed on first page load.. this app only starts working after first page load as we are preloading links on the page.. 😔
Cheers, Stuart
There's no way to get a hold of the company and I need help. I'm getting website errors across every page and it looks like there’s uncompressed JavaScript files being served all from your app.
Can you enable compression?
Thanks
Seemed like a promising app at first but then experienced difficulties. Reached out for support and was completely ignored. Shocking. First ever app that i’ve come across that doesn’t offer support so be weary of this if you happen to experience any issues. Find an app that offers support!
After approx. 2 mos. of use and seeing absolutely no change that represents any optimizing as the name and description implies and/or claims, I give this app a 1-star rating for usefulness and a 5-star rating for deception.
Hi there,
I've read your recent feedback about our app, and I'm truly sorry to learn about the issue you're having with our app.
However, I would like to clarify that while our app definitely works, it's just not the ultimate fix to speed up your store. It also doesn't directly increase your online speed test scores because of the way it works. However, it does significantly contribute to an improved browsing experience for your site's viewers and customers. Also, we actually have our 24/7 chat support team who are more than happy to help guide you on how to really improve your store's speed.
Anyway, I have sent you an email so we can continue the conversation and discuss how we can go about making things better for you.
We hope to hear back from you soon.
Sincerely,
Lester
Ultimately this app slowed down my store front. I'm pretty sure this is a redundancy with Google search, or most marketing measures but let's leave that up for speculation. Update:
The app description does not match the apps intended functionality. To future users please consider this - this app allows your page to start loading when your links are hovered over. This would be most beneficial for websites with high resolution photo videos etc that require a longer load time. If most of your product photos consist of JPEGs this will do nothing for you. If the conversion goal is to be clicked and directed right to a product to be purchased this is not for you. If you're selling photography this is for you.
Hi there,
James here from Booster Apps, I'm sorry for your experience so far using the app. As mentioned in our app screenshots and description, our app preloads links – so when a customer moves their mouse cursor over a link, we tell the browser to pre-load that page. When someone clicks that link, the page has already loaded. This results in a faster browsing experience for your customers. Some merchants have seen up to 3x real world performance boost. Since most of the speed score apps test on first page load, the machines wont pick up the speed change.
Image heavy stores do benefit from this app, you're correct, but since the app preloads html as well, it will work on stores that don't have many images too.
I'd love for you to give it another shot - or if you'd like to chat about the technical details of our app happy to chat at james@boosterapps.com.
I read through your conversation with Pat from our team, and in rare cases there's a hiccup on install – this is an easy fix on our end and something we're happy to take a closer look into.
We've reached out over email to help make things right!
Cheers,
James
The app only takes 2 seconds to apply but I retested my site on third party tester and it's still the same....
Hi there, thanks for the review. You are absolutely correct, the app will not show any increase or decrease in GTmetrix or any other tool.
From our FAQ on the dashboard of the app:
https://share.getcloudapp.com/NQugzdW0
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Important Notice:
This app will not increase or decrease any pageload speed metrics such as Pingdom or Gmetrix. The app preloads links, which only works from the second page view. These apps DO NOT account for second page load times in their results.
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The app utilizes open source software (https://github.com/instantpage/instant.page) to preload links on your theme, thus speeding up loading times after the first page load.
As mentioned throughout the app, some themes already include this open source code by default. As a result, these themes wouldn't see any increase in speed because the code is already present.
Cheers
Stuart
All my images would NOT load after app install! Not worthy. I don't think I have any more words to explain as required by the program. Website worked perfect before app install, website would not load images after. And it wasn't the app?
Hi there,
Sorry to hear that you're experiencing this issue. I'm afraid this completely unrelated to the app :( Our app places a single line of javascript code to speed up your next page load - we do not have any access to editing or updating your images.
Cheers
Stuart
This app broke an automatic discount we created for a free bonus item. This killed countless orders. Our promo was for Father's Day, and customers got a free product once they spent $100 in our store. Sadly, this app, caused the cart not to mark the product free, forcing several customers to complain and bounce. As a speed plugin for an eCommerce platform, they didn't properly exclude the cart items from the cache, obviously, which is a rookie move. Sorry guys, I wish I could give you a better review, but you cost me sales.
Hi there,
Pat here from Booster Apps Tier 2 Support. I just saw your review and wanted to reach out to apologize for the trouble you had with our app. 😔
For clarification - the app automatically speeds up your store's load times by adding one simple script tag to your theme called booster-page-speed-optimizer.js. Page Speed Optimizer is made and designed to help boost the speed of your site in terms of clicks by pre-loading links.
You can also check our FAQs for more information about the app.
Though our app is free, it is by no means at all an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of what caused the issue that broke your automatic discounts.
Would it be okay for us to collaborate with you to resolve the issue? I'll be happy to send over a collaborator's request and look further at what went wrong.
Happy to offer you any help you need here so we can turn your experience with the app around for you.
So sorry again for the hassle here. Please let me know if you have any questions.
Cheers,
Pat