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This app broke an automatic discount we created for a free bonus item. This killed countless orders. Our promo was for Father's Day, and customers got a free product once they spent $100 in our store. Sadly, this app, caused the cart not to mark the product free, forcing several customers to complain and bounce. As a speed plugin for an eCommerce platform, they didn't properly exclude the cart items from the cache, obviously, which is a rookie move. Sorry guys, I wish I could give you a better review, but you cost me sales.
Hi there,
Pat here from Booster Apps Tier 2 Support. I just saw your review and wanted to reach out to apologize for the trouble you had with our app. 😔
For clarification - the app automatically speeds up your store's load times by adding one simple script tag to your theme called booster-page-speed-optimizer.js. Page Speed Optimizer is made and designed to help boost the speed of your site in terms of clicks by pre-loading links.
You can also check our FAQs for more information about the app.
Though our app is free, it is by no means at all an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of what caused the issue that broke your automatic discounts.
Would it be okay for us to collaborate with you to resolve the issue? I'll be happy to send over a collaborator's request and look further at what went wrong.
Happy to offer you any help you need here so we can turn your experience with the app around for you.
So sorry again for the hassle here. Please let me know if you have any questions.
Cheers,
Pat
Incredible Speed. And free, they are angels from heaven. Fully recomend the app, you can install it quickly
Your recommendation is the highest compliment, and we're grateful for your support.
Thanks, Kevin
Awesome app with a quick and responsive help center. Therese got me sort after updating my store to Dawn 9.0.
Success.
Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin
Just installed in app and it works good as what it is introduced.
I recommend this app if your site is slow with this app ,will definitely boost the speed instantly.
Seems like it's doing the job well so far! Thank you for taking the time to create an app like this.
Thanks so much for the review! We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Let us know if we can help answer any questions at any time. Best regards, Kevin
I use it to increase my shop loading speed. i definitely saw the difference in loading performance.
We're so excited that our app has provided instant results for your store! 🤩 Your review is very much appreciated! Best regards, Kevin
I think they offer great products, customer service, very fast and helpful as well as knowledgeable.
Wonderful, thanks so much for the review! If you have any questions or if we can help along the way, feel free to reach out to us anytime. 😊 Best wishes, Kevin
Great and fast customer service we got the app installed and running in minutes. Scott is the best!!
We're so glad that you are pleased with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Pat
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