Booster: Page Speed Optimizer , 1,286 reviews

Hi there,

I've read your recent feedback about our app, and I'm truly sorry to learn about the issue you're having with our app.

However, I would like to clarify that while our app works, it's just not the ultimate fix to speed up your store. It also doesn't directly increase your online speed test scores because of the way it works. However, it does significantly contribute to an improved browsing experience for your site's viewers and customers. Also, we have our 24/7 chat support team who are more than happy to help guide you on how to improve your store's speed.

However, I have sent you an email so we can continue the conversation and discuss how we can go about making things better for you.

We hope to hear back from you soon.

Sincerely,
Pat

Hi there,

I've read your recent feedback about our app, and I'm truly sorry to learn about the issue you're having with our app.

However, I would like to clarify that while our app definitely works, it's just not the ultimate fix to speed up your store. It also doesn't directly increase your online speed test scores because of the way it works. However, it does significantly contribute to an improved browsing experience for your site's viewers and customers. Also, we actually have our 24/7 chat support team who are more than happy to help guide you on how to really improve your store's speed.

Anyway, I have sent you an email so we can continue the conversation and discuss how we can go about making things better for you.

We hope to hear back from you soon.

Sincerely,
Lester

Hi there,

Pat here from Booster Apps Tier 2 Support. I just saw your review and wanted to reach out to apologize for the trouble you had with our app. 😔

For clarification - the app automatically speeds up your store's load times by adding one simple script tag to your theme called booster-page-speed-optimizer.js. Page Speed Optimizer is made and designed to help boost the speed of your site in terms of clicks by pre-loading links.

You can also check our FAQs for more information about the app.

Though our app is free, it is by no means at all an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of what caused the issue that broke your automatic discounts.

Would it be okay for us to collaborate with you to resolve the issue? I'll be happy to send over a collaborator's request and look further at what went wrong.

Happy to offer you any help you need here so we can turn your experience with the app around for you.

So sorry again for the hassle here. Please let me know if you have any questions.

Cheers,
Pat

Hi there,

I've reviewed your recent feedback regarding our application, and I'm genuinely sorry to hear about the speed issues you're experiencing with your store.

However, I'd like to clarify that although our application is effective, it's not a definitive solution for speeding up your store. It doesn't directly impact your online speed test scores due to its operational mechanism. Nonetheless, it significantly enhances the browsing experience for your site visitors and customers. Additionally, we provide 24/7 chat support to assist you in effectively improving your store's speed.

I've reached out to you via email to continue our discussion and explore how we can address your concerns satisfactorily.

Looking forward to your response.

Best regards,
Pat

Hi Lady Ros,

I've read your recent feedback about our app, and I'm truly sorry to learn about the speed issues you're encountering with your store.

However, I would like to clarify that while our app definitely works, it's not really an ultimate fix to speed up your store. It also doesn't directly increase your online speed test scores because of the way it works. However, it does significantly contribute to an improved browsing experience for your site's viewers and customers. Also, we actually have our 24/7 chat support team who are more than happy to help guide you on how to really improve your store's speed.

I have sent you an email so we can continue the conversation and discuss how we can go about making things right for you.

We hope to hear back from you soon.

Sincerely,
Lester

Hi there,

Darrel here from Nova Apps Support. I'm sorry you've been having issues with the app!

Though it is a free app, we take every issue seriously and strive to resolve them. Based on the error alone, it seems it is coming from a Quantity Break type of app(like a discount app), however, we definitely want to check if our app caused this error. I'd be happy to look further into this. In order to do that we'll need collaborator access to your shop, so I've sent a collaborator request to your Shopify admin. Once you accept that request, please reply to the email we sent you and let us know.

Looking forward to your response.

Cheers,
Darrel

Hi there, sorry we let you down here. Some themes already include our speed optimization code. As a result, these themes wouldn't see any increase in speed. Cheers, Stuart

Hi there, thanks for the review. You are absolutely correct, the app will not show any increase or decrease in GTmetrix or any other tool.

From our FAQ on the dashboard of the app:
https://share.getcloudapp.com/NQugzdW0

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Important Notice:
This app will not increase or decrease any pageload speed metrics such as Pingdom or Gmetrix. The app preloads links, which only works from the second page view. These apps DO NOT account for second page load times in their results.
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The app utilizes open source software (https://github.com/instantpage/instant.page) to preload links on your theme, thus speeding up loading times after the first page load.

As mentioned throughout the app, some themes already include this open source code by default. As a result, these themes wouldn't see any increase in speed because the code is already present.

Cheers
Stuart

Hi there, sorry we let you down here. Some themes already include our speed optimization code. As a result, these themes wouldn't see any increase in speed. Cheers, Stuart