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The customer service chat option is a great way to get help! Cookie, the representative who helped me stayed with me for almost an hour troubleshooting all my problems as I got to learn how to use the app. Thank you for the great customer service.
Your review is really incredible, and we would like to thank you for such a detailed review of you.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
for me pagefly is a tool par excellence in the design of web pages. Rather with an intuitive interface, far from the complications of certain page design tools, you can easily take it in hand and create incredible things from it. for me it is one of the best and I use it every time I have to create a home page on Shopify. well done!
Hi,
In the first few words, I would like to thank you for your detailed feedback to PageFly. Your feedback lets us know how we are doing and we always need to try our best to improve PageFly better and better. We also have plans to create more templates to meet customer's needs.
If you need any assistance, please directly chat with us via the Live chat, we are always happy to help you.
PageFly | Kate - Customer Success Manager
It's hard to use but the support is amazing and 24/7 they are around to help and go inside your page to fix it. Very happy with it.
Thank you for your specific review for PageFly, we really appreciate it. Your feedback will be moved to our Product Developers team so they can improve it.
Please let us know if you have any questions or opinions, we do appreciate this.
Rest assured that our team is trying to work hard every day to improve services and products for valued PageFly users like you.
Have a wonderful day!
PageFly | Kate - Customer Success Manager
I used this app to help me build my password page. I used the free plan. It allows for way more customisation than the basic Shopify password page. I found the formatting a bit finicky but the customer support team is very responsive and helpful. I can definitely recommend Pagefly.
Thank you so much for choosing PageFly for your store and we are so delighted that you found PageFly helpful.
Regarding the issue that you mentioned in the review, I truly understand that it’s not easy for new users for the first time using, but when you get familiar with PageFly, it will be useful a lot to you. And it can’t be denied that to better understand PageFly, we need more time to explore, but our team is also trying to improve PageFly better to make PageFly more friendly and easy to use.
What your feedback about our tutorials and documentation, we really appreciate it and we are planning to improve both of them to make them understandable.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
This app helped me get a page that I needed to be installed, with a quick convenient setup and tutorials. I wish the app had a feature where a customer could have the option to upload a file when submitting via contact form. When I had an issue, chat support was swift about it! They understood my issue and resolved it in less than an hr... Just wow. Thanks guys!
We really appreciate your feedback on the app store.
Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via Livechat if you need any assistance.
PageFly | Kate - Customer Success Manager
Great app with some limitations if you want to have dynamic content inputs, any CMS functionality, etc., but learning curve is perfect for non-technical team members and designers, while still providing the option to add custom code and tweaks. Support is also top-notch.
Thank you for leaving us this review for your experience with PageFly.
It's great to know that you enjoy our app. We also noted down what you mentioned in the feedback to improve our app better.
Please let us know if you need our support. Have a great day!
PageFly | Kate - Customer Success Manager
Does give you a lot of options and customization which is perfect when building a unique page. But I think there is some way for improvement when including tablet view. Rotating the tablet will display sections not how it should look like
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store.
Thanks for your detailed review, we know how we are doing and what we need to improve. Regarding the responsiveness in all devices and especially in the tablet view as you mentioned in the review, we are trying our best to improve PageFly better and better every day to meet your needs.
Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
I'm used to building sites in WordPress and have pretty much hated working in Shopify... After trying many other builder apps, I landed on PageFly and couldn't be happier - the flexibility of their system and the customer support, make it a great option. It is a bit annoying though that every theme/app/shopify seems to try and squeeze every penny out of you, unlike WordPress.
Thank you so much for your detailed review, we are so thrilled to read it. Customer satisfaction is our main priority and we are ecstatic that we met that mark.
PageFly is constantly developing and growing to have more helpful features and functions to help your business.
With the new version, we really want to bring you more flexibility in working with PageFly to reduce your time.
Thank you for your recommendation, we have been trying day and night to improve PageFly and make it better day by day.
We are always happy to be able to help you, so if you need help, just let us know by leaving messages in the Live chat.
PageFly | Kate - Customer Success Manager
Awesome Customer support!
Prompt and excellent communication.
Friendly and knowledgeable support staff.
We really appreciate your detailed feedback on your experience with PageFly . Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
Our whole PageFly team is trying day and night to improve PageFly better for customers.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please feel free to contact us via the Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
Very good app. It's a little tricky to use but their customer service compensates for it. Randy especially has been extremely helpful.
The app has some limitations as for the number of third-party apps that can be integrated.