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Fantastic customer support and super user-friendly! I highly recommend pagefly to anyone looking for a customer page design app
Hey Lou!!
Wow, thank you so much for your words! You made my day for that, haha! I, and my team, are so happy to learn that you find fantastic our support. You push us to keep doing forward this way!! Thank you! And also thank you for appreciating our app. Our developers for sure have been working really hard and continue to do so, and we are happy you like our product.
Remember that if you find any issue or struggle in the way, we are just one click away from you!
Looking forward to seeing you in the live chat again,
Best Regards,
Cristian, from PageFly Support
Excellent service. Very helpfull, fixes some issues immediately and took the time showing how to prevent the issue in the future
Thank you very much for taking the time to share your thoughts with us!
It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you.
As discussed, please don't hesitate to get back in touch if you ever need any further assistance.
All the best!
Drake | PageFly Team
Really useful to create custom pages the way you want. Useful templates but also possibility to build from scratch. Fast support service. Worth the price!
Thank you for taking the time to share your thoughts and feedback when using PageFly. We do appreciate your kind words and professional demeanor. And we are so glad that PageFly can help you create pages.
Thank you for placing your trust in us and your willingness to share.
We are always here to help you when you need us.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Fast, skilled and effective service from SAMI! Helped me out with minor but important details when setting up our first page. Awesome!
Perfect customer support. Each time I have needed to fix a blip pagefly have got back to me within seconds
Hey there!
We are so thrilled to read you enjoy our customer support!
Our team works hard to release solutions as fast as we can, and happy you discovered it!
If you need further help, you know where to find us!
Looking forward to talking to you in live chat,
Cristian | PageFly Team
Leagues ahead of Shopify's native page builder, but does leave much to be desired. Limited access to coding necessitates a lot of awkward workarounds and a bit of tedium. Everything I've needed to do has worked with some tinkering, but that code has got to be some ugly! Customer support is really great, prompt and helpful.
Thanks very much for your balanced and fair review for PageFly.
We are so happy that we were able to help you to solve your problems. Your feedback really means a lot to our PageFly team.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
Pagefly is a bit complicated to use at first, but once you get the hang of it, it is super powerful. the support is good, although they are usually available late in the day in US time, and a bit slower to respond during the day. However, they generally resolve my issues within 24 hours and we haven't had any major complaints. Looking forward to growing our business with PageFly!
Thanks for your Awesome words, we are working to improve our response rate for all the timezones, hope we will be able to provide much faster support day today! please do reach us anytime we're ready to help right away! :)
Shagar - PageFly Team
Very easy to use and edit pages for different devices, great support team, quick to reply and send solutions!
Thank you so much for your generous review. We're happy you had a fantastic time with us!
If there's anything else we can do to help, please let us know.
Orange - PageFly Customer Success Department
*edited* 2 years later, I cannot recommend against using this platform enough. I needed to remove the app, and it bricked my site. I was then passed around numerous different support reps who ALL insisted I do things that had no relation to my ticket at all. Even had one tell me "we do not support custom code".
The only request I made was "please remove all instances of pagefly from my site (THE UNINSTALL option doesn't even come remotely close to doing this). If you are lucky enough to find the video on uninstalling, before you know clicking the uninstall button (because why would you think a button called uninstall would actually do what it's named to do), YOU MIGHT fare slightly better.
Absolute nightmare of a product, it used to be bullet proof and customer service use to be outstanding.
PageFly provides an UNPARALLELED level of customer service, even with their free version (which is powerful beyond my wildest needs). I 1000000% recommend this add on/app for anyone looking for something well beyond the built in page offerings of shopify.
Thank you for giving us the chance to assist you and thank you again for sharing your thoughts, experience using PageFly and PageFly support. I am Glad to know that you are enjoying using our app.
Your words provide us Huge encouragement to provide the best Customer Support You will ever see.
Feel free to get back to us if you have any questions.
Max - PageFly team
Amazing live supporters. Easy to use and navigate. Highly recommend since it's free and comes with full support.
Thank you for the loving words you've shared. This motivates us to continue providing the best experience possible for you and helps others understand how the PageFly team can make their eCommerce life easier.
Touqir - PageFly Team