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I'm disappointed. I have given many opportunities for improvement but this app is not working for me. Everytime I make an edit the pictures are not showing on other devices. Then I have to reach out to support who are nice but repeating the same story and spending hours waiting for them to provide a quick fix the problem instead of identifying the root cause is not working for me. I have already missed my deadline of launching and it is all because of this app. They did try to compensate me with a cheaper plan and they were available to help but still there has been a lot of time wasted. I work a job and I am building a business so every bit of my time is precious. When I finally get the motivation to grind and get stuff down I run into these problems and it kills my entire vibe.
Hi there,
Thank you for your specific review for PageFly, we really appreciate it. Regarding our mistakes and omissions that you indicated to us, we will definitely solve them thoroughly.
After this incident, we have updated our operator training procedure to raise the bar of requirements and avoid bad support to happen in the future.
Thank you for giving us the chance to assist you. We are working together via Live chat window and we are trying to provide you our best service.
Please don’t hesitate to contact us anytime if you need any more help. We are always willing to help you!
Best regards,
Kate - Customer Success Manager
Love the ease of building your own page. Incredibly fast support too. Helped me with a few issues in just under a few minutes!
Cette appli mérite d'être prise pour mieux concevoir des pages d'une boutique Professionnel et un très bon rapport qualité prix.
Incrivel! Fácil de usar e com um excelente atendimento, fui respondido imediatamente. Obrigado Sam pelo suporte.
Representative Kate was great! She was able to quickly help me figure out my technical issues and create easy solutions.
We would just like to say thank you for your review. We are very grateful for your continued patronage because we wouldn’t be here without customers like you.
If you have any questions, please contact us via Livechat, and we will be happy to assist you.
Thank you again, and have a great day!
PageFly | Kate - Customer Success Manager
Really helpful customer service, they know common issues or tweaks you might wanna add and they are capable of making it for you
Absolutely stellar customer service available 24/7, user-friendly interface. 10/10 would recommend. (Marek from StandandStretch.com, designers for Keith of LoCo Cookers)
Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
Please feel free to get back to us if you need any help, we are just a click away :)
Touqir - PageFly Team
Best builder app I found so far with an amazing support team!
Excellent customer service with strong page building functionality (even during free trial). Knowing the very basics of HTML/CSS is useful but definitely not necessary. Good out of the box integrations with MailChimp and Shopify.
The staff on Pagefly were very helpful in solving my problem. I'm quite satisfied with their services.
Hi Gloria,
Thank you so much for your generous review :) I am really glad that I was able to help you with your cart issue. I really appreciate your time with PageFly and I believe PageFly will never let you down :)
Touqir | PageFly Team