PageFly Landing Page Builder , 10.169 Rezensionen
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Unbelievably difficult to use. I just wanted to start a blog page and integrate with Shopify. You need to be a computer programmer to use this thing.
Hi Stephen,
I am sorry for everything that made you have a bad experience using PageFly.
We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention.
But I want to send you the deepest thanks for giving us another chance to assist you and giving us your time to work with you.
I really appreciate the email exchanges with you and I am still here waiting for your response. I and my team will always try my best we can to compensate for your loss by assisting and supporting you.
Please do let us know if you have any questions or need help and I am truly looking forward to hearing from you.
PageFly | Kate - Customer Success Manager
Still testing but seems like a good app.
Very fast customer service agent and easy to use.
highly recommended
PageFly really made the website development aspects of Shopify easier. I love being able to see the Mobile and Laptop views of the site clearly before publishing. The tool is taking me a little bit of time to learn. It is intuitive to click and drag website components next to each other. However, the documentation and tutorials are good not great. That said, the instant messaging support is incredibly responsive, knowledgeable, and useful (even in the free version), and easily overcomes any lack of searchable reference material.
Thank you so much for such a detailed review to PageFly.
We are so glad that you like PageFly and your satisfaction is our top priority.
Regarding the issue that you mentioned in the review, I truly understand that it’s not easy for new users in the first time using, but when you get familiar with PageFly, it will be useful a lot to you. And it can’t be denied that to better understand PageFly, we need more time to explore, but our team is also trying to improve PageFly better to make PageFly more friendly and easy to use.
What you feedback about our tutorials and documentation, we really appreciate it and we are planning to improve both of them to make them understandable.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
The app has been very helpful to create custom pages and the responsiveness from the support team has been excellent!
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store.
And we are so glad that we can help you to solve the problems.
We are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
Such amazing with such amazing customer support, love the app so options to work with this app made my life easy
Wow! It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!
If you have any questions or need help, feel free to contact us at any time at the Live chat window.
PageFly | Kate - Customer Success Manager
Update: Support reached out, kinda solved the issue, Received Message Doesn't work with firefox use Chrome, I tried that, Did not work with chrome, Would only work with Chrome Incognito. that is a lot of steps I have to go through just to use the product, But I appreciate the support
Tried to create first page got a message that I could not because I had zero pages left. Tried to contact support and there stupid chat bot asks a bunch of questions that did not pertain to my problem and then nobody answered the chat after going through all that. If thing change I will update this
For me this was useless. If you have no variants or options for products, the product page is useless. I gave this 2 stars instead of one simply because I had great customer service experiences.
Update: They have made an update so that variants are able to be used. It was great to see they cared about this feature and worked hard to bring me back. Unfortunately, I already found an app that met my needs in the time it took to develop the app. Plus 1 star for taking the development on board and plus 1 star for the effort in trying to get me back. I would give the app 5 stars but I'm not exactly sure how the variant feature worked. Please keep in mind though that I haven't even tried it so I can't say it's good but can't say it's bad. Give it a shot and let yourself and the reviews decide I guess.
Customizing the page is so difficult. I kept trying to edit a single page for a couple of hours then gave up and uninstalled it.
I would like to apologize for your bad experience with our app. We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this.
And I do understand your feeling at that time when you had issues with our app and I wish that you contacted us via 24/7 LiveChat so we can assist and support you.
Along with this, I am going to work and discuss with our development team to improve our app to make it more user-friendly.
After calling you to ask about the issues, we really want to have a second chance to support you.
We hope to see you and assist you one day.
PageFly | Kate - Customer Success Manager
don't like t your roles...........................................................................................................................................................
Thank you for leaving us a review on App Store. I feel so sad that you did not contact us via 24/7 live chat support so we could assist you to better understand the issue you had with our app.
I just want to let you know that I and my team are still here, anytime you need, we are always willing to assist you.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon.
PageFly | Kate - Customer Success Manager