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I rally like the support because they always are ready to help. But I have problems with using the features. For me the most important is mobile. This app is responsive but on mobile, all graphics I prepared do not look well. Need to always rech out the support.
Thank you for your feedback. I’m really happy to hear that you’re satisfied with our support quality!
I understand that sometimes you will meet difficulties while working on the pages but we are here 24/7 to help you figure it out. Also, we will try our best every day to improve PageFly so please stay with us!
Regards,
PageFly | Kate - Customer Success Manager
The app allow us to get an awesome custom design together with the work of our developper and designer! The support service chat tean is extremely helpful, I love it!
I used the app it helped a lot, there are a lot of varieties to customize your webpage and the support is also really helpful. Houng, Kate and team helped a lot with various issues. So if it is your first time designing a webpage this app helps a lot
Still learning to work with the app but already happy about the live online helpdesk ...............
We were thrilled to read your review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you.
I know that PageFly is not easy to use for new users and there are some issues while you are using PageFly but we noted all and we will improve PageFly better for you.
Please let us know if you need any assistance.
PageFly | Kate - Customer Success Manager
Only just loaded this app. Took a little while to work out how to use it but once you get the hang of it, there is loads of scope. Had a minor problem publishing for the first time and the online help was really good and sorted it out and showed me how to do it for the future. Will be now editing more pages
Thank you so much for such a detailed review to PageFly.
We are so glad that you like PageFly and your satisfaction is our top priority.
Regarding the issue that you mentioned in the review, there are some issues while using PageFly and this is the reason why we are always trying to improve PageFly better and better to reduce issues as much as possible.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
Great app - I set up my pages using the 14 day trial. It allowed me to do so much more with my Shopify site than I could have managed without it. I found the support was quite good as well.
the rep had patience with me troubleshooting and in creating a contact form, eliminating glitches and testing it with our emails
Really useful to create custom pages the way you want. Useful templates but also possibility to build from scratch. Fast support service. Worth the price!
Thank you for taking the time to share your thoughts and feedback when using PageFly. We do appreciate your kind words and professional demeanor. And we are so glad that PageFly can help you create pages.
Thank you for placing your trust in us and your willingness to share.
We are always here to help you when you need us.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Leagues ahead of Shopify's native page builder, but does leave much to be desired. Limited access to coding necessitates a lot of awkward workarounds and a bit of tedium. Everything I've needed to do has worked with some tinkering, but that code has got to be some ugly! Customer support is really great, prompt and helpful.
Thanks very much for your balanced and fair review for PageFly.
We are so happy that we were able to help you to solve your problems. Your feedback really means a lot to our PageFly team.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
The app is quite easy to use but the real advantage is the support with a great team, always ready to help and give us a solution to our problem. It helped me building my ecommerce with the flexibility I needed. Good experience.
I just wanted you to know that we truly enjoy serving you and feel honored to be your chosen app. Your business is much appreciated, and we will do our very best to continue to meet your expectations.
Thanks again! We look forward to serving you for many years to come.
PageFly | Kate - Customer Success Manager