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The app is quite easy to use but the real advantage is the support with a great team, always ready to help and give us a solution to our problem. It helped me building my ecommerce with the flexibility I needed. Good experience.
I just wanted you to know that we truly enjoy serving you and feel honored to be your chosen app. Your business is much appreciated, and we will do our very best to continue to meet your expectations.
Thanks again! We look forward to serving you for many years to come.
PageFly | Kate - Customer Success Manager
The app is too complicated to use, it is a litter difficult to use for me. But the customer service is very patient and she helped me solve many problems. I am very grateful to her
On behalf of the PageFly Team, thank you so much for your wonderful review. With your review, we can know how we are doing.
PageFly is not easy for new users but along with the support team, we also provide video tutorials as well as documentation for you when you need.
Please let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
I have not had it long enough to rate properly, I am rating it for 4 stars as I had outstanding customer service from Angel !!
We are so grateful for your review. Thank you for sharing your feedback with us and the community.
It was our pleasure to support and make you feel comfortable. While we typically pride ourselves on doing everything we can to make you happy, it’s clear that we fell short here. And according to your review, you have not had it long enough, but it’s okay, we are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance.
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
I kept having problems with the pages and as a result, I had to keep reaching out to the customer service. Thank goodness, they were prompt in responding and very helpful.
Your review really made our day. We are so happy to read it.
Our team is always trying our best to make customers happy and satisfied. We have been also improving PageFly better and better to serve our customers.
If you have any further questions, please let us know via Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
Many options and templates are available, which is great. Sometimes I find it a bit confusing, as when I'm working in the creator mode, the layout looks perfect, but when I go to preview the final page, the layout often is off. In saying that, the team is always quick to help and resolve issues :)
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager
Great for basic design and much more. When getting into deeper needs, you will probably need the paid services.
On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.
We will improve our app to make it better and better.
Please let us know if you need any help.
Kate - PageFly Customer Success Manager
※ フリープランで1ページだけ作ってみた状態での感想です。 使ってみた印象はWordpressのElementorに近く、慣れている人はすぐに使えると感じました。これからも使っていきたいです。 ▼
良かった点 ・トップページも制作できるので、テーマに（あまり）依存せずにショップデザインができる ・サポートが丁寧で早い。サポートも日本語がいけて驚きました。チャットでリアルタイムで対応してくれます。 ・挙動も快適です。 ・shopifyテーマは多彩なものが用意されていますが、結局テーマにプリセットされていないレイアウトやパーツ、htmlやcssでコーディングしたり、カスタマイズしなければならなかったので時間とコストがかかっていました。このプラグインがあればスピード感が上がります。 ▼
イマイチな点 ・管理画面の表示、サポート、ともに日本語に対応してもらえるのですが・・もう一歩というところです。
→ 先方も翻訳ソフトでの対応のようで、内容がわかりにくい時があり、結局、2回目から英語でやりとりするようになってしまいました。もっと気軽に日本語でもコミュニケーションが取れるといいです。 ・cssがテーマ優先の部分があって意図通りのデザインにならない。
→ フォントの色や大きさなど、テーマカスタマイザーに依存する部分はPageFlyでデザインしたものが上書きされるので意図通りにデザインできない部分があります。 ・日付フォーマットが変えられない。
→ 日付フォーマットが英語のままで設定でも変更できないようです。
Thu Oct 01 2021 みたいになります。
通常のテーマ編集ではできる部分なのでなんとかしてほしいです。 ▼
要望 ・pageflayの専用テーマを作って欲しいです。
ヘッダー、フッターは編集ができませんし、cssもテーマに上書きされてしまうので、pageflayに対応したテーマを作って販売してほしいと思いました。
私たちのアプリとサポートの品質に対する長くて詳細なコメントであるため、あなたのレビューを読んでいるととても驚いています。
私たちはあなたの褒め言葉にとても満足しています、そして私たちはきっとそれらをより良く改善するでしょう。
ライブチャットでサポートする際の翻訳ツールに関するフィードバックについては、さまざまな言語の翻訳をサポートするサードパーティのアプリを使用しています。 場合によっては翻訳がうまくいかないこともありますが、そのアプリのパフォーマンスを向上させるために引き続き取り組んでいます。
ヘッダーとフッターはテーマに属しているため、編集できません。 その他の提案については、書き留めておきました。開発チームと協力してアプリを改善します。
レビューありがとうございます。 ご不明な点がございましたら、お気軽にお問い合わせください。
PageFly | Kate - カスタマーサクセスマネージャー
It can be a bit confusing/frustrating at times, but the help chat is usually available and someone has always been able to help! Overall, I do recommend!
We are so happy when we read your review on the App Store, thank you so much for it.
Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist and support to bring the best experience.
And we took your feedback to make it important to note and improve our app. We really appreciate it if you have any further recommendations for us.
PageFly | Kate - Customer Success Manager
The integration was broken... clicking the link from Shopify resulted in a blank page
So I went to the Pagefly site, clicked on Chat, told my woes to the person on the other end, and he or she helped me out. So I give 100% for service.
But I wish it hadn't been broken at first.
On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.
I feel happy that our support team could assist you. We will improve our app to make it better and better.
Please let us know if you need any help.
Kate - PageFly Customer Success Manager
Great design app and excellent service and care from their team. We highly recommend that businesses use this app to grow their business.
On behalf of the PageFly team, thank you so much for taking the time to leave a review on the App Store.
We are so happy that you found PageFly helpful and you are satisfied with our Support quality. Please do not hesitate to let us know if you have any further questions. We always want you to have the best experience with PageFly. And your business with PageFly is always appreciated and we will try our best to assist you.
PageFly | Kate - Customer Success Manager