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It has been good. Quite easy to use & customer service are usually super helpful and very patient.
But some of the alignments are hard to grasp. Especially when it comes to aligning them in "Desktop", "laptop" & "tablet". As the ratios are always buggy when it comes to the live paged vs editing page
Thanks for sharing such kind words.
We promise that we will keep working hard to make sure that you're always happy with the app and our support.
Don't hesitate to reach out through the live chat if you need any help.
Warm Regards,
Kate | PageFly Customer Success Manager
Definitely easy to use once you figure it out. I love all of the prebuilt options and layout. I also love that you can integrate widgets that you may already have on Shopify. It helped us redesign our website with little issue. They are also always updating it, which is helpful!
We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
Thank you for your love to PageFly. With the new version, although there are some bugs but our whole team is trying days and nights to fix and improve all of them so we do appreciate your patience with us. We will make PageFly better and better to meet your expectations.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
awesome customer service and very easy to make good looking professional pages! I have tried other page builders and this one I like the best
Hi Rice Runner,
Thank you so much for such a nice review. We are happy to hear that you value the efforts we have put toward assisting and supporting customers and this really made our day.
We have been continuously striving, improving the quality of product and services, bringing practical values to return for your trust.
So is there anything else I can do to make your store better? 😊
Please don't hesitate to contact us anytime if you need any more help.
Thank you!
Kate | Customer Success Manager at PageFly
We use Pagefly to make our website nicer. It is easy to use and the customer service you get on chat is off-the-charts awesome! I think I have dealt with at least 6 or so different chat members from Pagefly and everyone is so nice and helpful. Great Job Paula, Vish, Andy, Nonso....I know I missed others but thank you.
Thank you so much for your feedback. We are pleased to hear that the quality of our support made you satisfied.
Customer satisfaction is always our responsibility. So rest assured that your issue will always be resolved when contacting our Live Chat Support.
Best regards,
PageFly | Kate - Customer Success Manager
Your app is useful for us. Sometimes it's also has small mistakes, but I think your team will fix nearly in future, so it's not problem. I like the enthusiastic from support team.
Thank you.
Thanks so much for sharing your experience with us and we do appreciate it even you feel comfortable sharing good or bad news with us.
Your feedback really means a lot to the whole PageFly team so we will try our best to improve PageFly and fix all our mistakes.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
Have a nice day!
PageFly | Kate - Customer Success Manager
I'm not a tech person so I'm finding that the overall experience isn't as user-friendly as some apps. However, the customer service and assistance is phenomenal! They're quick to respond, detailed and patient. For this reason alone, I would suggest this app.
On behalf of the PageFly team, I would like to thank you for your feedback and criticism.
We do appreciate that you take your time to share your feedback using PageFly. We do appreciate your kind words and professional demeanor
We’ve just taken your thoughts and opinions to heart and we would love to make things right to meet your needs so feel free to reach out to us with any suggestions you wish to share.
Our PageFly team is trying hard day by day to improve PageFly better and better. Along with our Support Team which is available 24/7, we also have video tutorials and a Help Center to support you.
Thank you again for your feedback.
PageFly | Kate - Customer Success Manager
je recommande cette application, l'équipe est formidable et répond de manière très rapide en cas de soucis.
On behalf of the PageFly team, thank you so much for giving a review for us.
We are so happy to hear your feedback when you use PageFly. We really value your opinion and this means the world to us and to our entire team!
Please do not hesitate to contact us if you have any recommendations or issues, we are always happy to help you.
PageFly | Kate - Customer Success Manager
Great and quick communication and problems solving. Maybe a little complicated system, but live chat very helpful. Thanks.
We are so happy to hear your feedback when you use PageFly. We really value your opinion and this means the world to us and to our entire team!
Regarding your feedback that the system is a little complicated, I agree with you. We know that when first starting using PageFly, it can make you feel confused, and as you mentioned in the review.
We are trying every day to make PageFly better and better to meet your needs.
If you have any questions, feel free to drop messages in the Live chat so we can assist you.
PageFly | Kate - Customer Success Manager
This is a great app! It took a second to get use to working with it, but I have been able to make beautiful pages for my website! There is also great support with very quick and helpful responses!
Thank you so much for such a detailed review to PageFly. We are so glad that our support team can help you with your questions and issues.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day.
Feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
I'm really glad, I have chosen PageFly, not because of the app itself. I'm glad and thankful for the support. The support in this app is always there, pretty fast replying, always solving the issues, if they can be solved. There are some features missing and you have to learn by doing (and being helped by the support), but step by step, I'm building my store and I'm pretty happy to do it with this app. The 4/5 stars are, because I miss a few functions, that would improve the workflow like syncing elements to change them at the same time or being able to edit metafield text, how they are displayed (confusing in the editor, but right in the live page) and other metafield related functions, that could improve the app A LOT. By to sum up, almost everything has it solution and you can do most of that, what you're willing to do (with support help).
On behalf of the PageFly Team, thank you so much for your review!
Your feedback means a lot to us and we will definitely improve our app better.
Your satisfaction is our mission and we will try our best to bring to you great experiences!
Feel free to let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager