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Customer support is like talking to a bot. I just want to upgrade my plan and its taken over an hour.
We’re truly sorry you had a bad experience and I want to express my sincere apology for everything that made you unhappy with our app and support. Thank you for letting us know about this.
Your feedback really helped us to know what we are doing and what we need to improve our app better.
For the issues you had with our app, I am sorry that the issues took a lot of your time and this is really frustrating for you. We did review this bug in our app and we were giving it the highest priority to make sure it won't happen in the future.
And you mentioned the support quality in the review, this is a big lesson for us to improve our support quality to avoid the unexpected experience in the future for you and other customers.
Last but not least, I do hope that we will have more precious opportunities to assist you.
Thank you for your understanding, and I look forward to hearing back from you soon. We are always there for you to assist you anytime you need us.
PageFly | Kate - Customer Success Manager
Great app! This page builder was very easy to learn and use. The support team was also quick and helpful when I had any questions.
La aplicación es verdaderamente útil. Puedes personalizar las páginas a tu gusto y queda muy profesional. La atención al cliente muy bien, problema que tienes problema que te sacan adelante seguro
Nada que reclamar!
Muchas gracias por sus amables pensamientos y el tiempo que se tomó para compartir su experiencia con nosotros. Su satisfacción es nuestra primera prioridad. Trabajamos constantemente para garantizar que usted tenga una experiencia positiva con nosotros.
No dude en ponerse en contacto con nosotros si surge algún problema. Siempre estamos disponibles para ayudarte.
¡Te deseo un día mágico lleno de alegría y éxito!
Syed Azim - Equipo PageFly
I love this app - finally a way to avoid Liquid on shopify. I can make the pages from scratch or from templates - it is extremely user friendly. I like the freedom to choose what I want !
The app is nice but need more improvement due to the glitch. Some function in editor part appear different than the preview. But the support have been very helpful and fast response.
Hello there,
Thank you for taking the time to share your experience with PageFly!
We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time.
Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.
Best regards,
Kate - PageFly Customer Success Manager
Always great support & a huge variaty of settings to individualize the store!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Tolu | PageFly Team
You can quickly solve many design problems that you cannot solve with your current theme with Pagefly. When you encounter a problem, your problem is solved immediately thanks to fast customer service. Thank you Pagefly, thank you Nora :)
Your kind review is greatly appreciated by both me and the entire PageFly team. We're committed to enhancing our app to meet your expectations. Remember, we're always here to assist you – feel free to reach out to us whenever needed.
Nora - PageFly Team
Great support that is available and actually helps!
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Ethan - PageFly Team
Really appreciated the Customer Support being there around the clock !
And Sami being Super Patient and Diligent to guide me through editing my landing page perfectly.
Will be their customer for sure.
PageFly is great. I was struggling to make Shopify look decent and do all the things I wanted. I was constantly limited by the theme. With PageFly Its really simple to make all the pages look exactly how you want with no limitations. Also, the online customer support is fantastic, all my questions were answered and resolved immediately.
Buy this app instead of wasting money on a theme