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Extremely Helpful, I had difficulties in setting up the page and Paula from the Support team was there in every step to make me understand and resolve my issues. Thank you so much. I can't wait to see the response on my new page. I only wish the interface was more simpler hence 4 :)
Thank you so much for your detailed review. Customer satisfaction is our main priority and we are ecstatic that we met that mark.
And we truly understand that the interface can make you feel quite complicated, but thanks for your detailed review, we have been trying day and night to improve PageFly and make it better day by day.
We are always happy to be able to help you, so if you need help, just let us know by leaving messages in the Live chat.
Have a nice day!
PageFly | Kate - Customer Success Manager
Excellent customer support team! Fast and helped me with my problem pretty quickly and easily. Building the page itself can take some getting used too and navigating your way around will take a few goes. But overall fantastic - and free!
Had a really positive experience with pagefly. For a shopify novice, creating great looking webpages was a smooth ride once you get a hang of the system. Had a bug with the cart not getting updated, - victor was super responsive and efficient to do the bug fix. Great tool.
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager
The system was complicated and it's difficult for beginners, but the customer service was always ready to help.
On behalf of the PageFly Team, thank you so much for leaving us feedback.
We know that PageFly can be complicated for beginners so we are trying days and nights to improve it better and make it more friendly. We are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly as well as our support quality.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
SAV parfait ! Merci pour votre aide et vos conseils dans l'amélioration de notre UI et ses aspects techniques. Un plaisir d'échanger :)
Merci beaucoup pour votre critique honnête. Nous l'apprécions vraiment et continuerons d'essayer chaque jour de mieux vous servir.
Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous le faire savoir !
PageFly | Kate - Customer Success Manager
The integration was broken... clicking the link from Shopify resulted in a blank page
So I went to the Pagefly site, clicked on Chat, told my woes to the person on the other end, and he or she helped me out. So I give 100% for service.
But I wish it hadn't been broken at first.
On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.
I feel happy that our support team could assist you. We will improve our app to make it better and better.
Please let us know if you need any help.
Kate - PageFly Customer Success Manager
the very very good point is the support ! the app is great and allows you to build your page as you want.
On behalf of the PageFly team, I would like to thank you a lot for your feedback.
We really appreciate your feedback. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
PageFly always puts customers first and our whole team is always trying our best to help and assist you whenever you want. Thank you for your trust.
Please do not hesitate to contact us if you have any questions.
PageFly | Kate - Customer Success Manager
Good App, still working through some bugs but gives a nice level of customizability to pages, that's why it's not a full 5 stars.
The app throws out some issues and it's not always easy to understand why. I personally preferred the old editor. However, I dealt with Shagar over live chat today and he was incredibly knowledgeable and helped me solve my issue FAST! Can't argue with the customer service
Thank you for leaving us feedback on the App Store, we really appreciate your feedback. We always put customer satisfaction first and our whole team is always trying to assist customers as best as possible.
Thank you for your time with us and we appreciate your feedback for our new version.
We will try our best to fix all bugs as well as improve your app.
Please let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
Really like the use ability and the customer service was amazing, still using the app and getting used to the features
We are so grateful for your review. Thank you for sharing your feedback with us and the community.
It was our pleasure to support and make you feel comfortable. While we typically pride ourselves on doing everything we can to make you happy, it’s clear that we fell short here.
We know that for new users, PageFly is not too friendly but we will try more to make it better. We are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance.
We really appreciate it if you have any further recommendations for us.
PageFly | Kate - Customer Success Manager