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The app is not as easy as I thought it would be, (I am a bit of a novice) Had challenges with the drag and drop, not dropping where I wanted it. However the support through chat is very timely and helpful. That makes it a huge difference to keep the app. I actually deleted it, and decided to give it another go, and use the chat help, and glad I did.
Thank you very much for your balanced and fair review of PageFly. We are so glad that our team can help you while using PageFly. We are so pleased our efforts resonated with you.
As you mentioned in the review about the dragging and dropping, I know sometimes, it’s not easy to use and drop exactly where you want. I reported this issue to our Development team so they can check this and we will try to improve this to make it easier in the future.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help.
We are always looking forward to working with you in the future and we really hope that our whole team can have many opportunities to serve you in the future.
PageFly | Kate - Customer Success Manager
仕組みを理解するのに、多少時間はかかりましたが、直感的な操作でデザインが作れるのは、良いところだと思います。
ライブチャットがすぐにつながるため助かっています。
基本英語対応ですが、画像や動画が送れる＋翻訳を使いながら意思疎通ができます。
簡単な操作であれば、チャットで指示をもらって自分で修正できました。
コラボレーターリクエストを受け入れることで、操作をしてくれる方がいるのもとても助かりました。ありがとうございます！
何度かライブチャットを利用していますが、親切な対応をしてもらえています。
Our store is built entirely on Pagefly & we love it. Especially the customer support. It's great, they are quick to respond & extremely helpful.
We are so grateful for your review. Thank you for sharing your feedback with us and the community.
Thank you for being with us, this is amazing like you!
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
It's a great app. It helps me build out great webpages. It's sleek and clean and am happy with how they have it all laid out.
We were thrilled to read your 4-star review for PageFly. We are so happy that you found PageFly was your choice to build your webpages.
Through your review, we know how we are doing and what we need to improve.
Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
We put up a new homepage every month or two. PageFly keeps us fresh and the support we receive is stellar
On behalf of the PageFly team, I would like to thank you for your feedback.
I am happy that you are pleased with the result and that we were able to help. We are so grateful for customers like you.
If you have any assistance, please do not hesitate to contact us via the Live chat so that we can support you immediately.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Cookie has been super helpful; troubleshooted my issue and went above and beyond and noticed another issue with my website.
Whoever is employing her needs to give her a raised.
-1 Star mainly because i've been running into quite a few issues with alignment problems (More so coding issues). Mobile view is not the same as my actual mobile device view.
My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust.
We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust.
Please don't hesitate to contact us anytime if you need any more help.
Best regards,
PageFly | Kate - Customer Success Manager
The app has various new features that when explored well can take a webpage to another level in terms of visual experience. Also, Customer Service is amazing!
We really appreciate your feedback. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
Our whole PageFly team is trying day and night to work hard to improve PageFly better for customers.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
Wishing you health, luck, and success!
PageFly | Kate - Customer Success Manager
Très bon logiciel pour faire de belles pages de vente. L'équipe fait tout pour vous mettre à l'aise. Il y'a eu juste une question technique que vous n'aurez pas d'ailleurs, qui m'a fait perdre du temps. C'était lié à une exigence propre à ma page que vous n'aurez pas, et finalement, ça a été réglé. Je recommande
Good support very helpfull.........................................................................
Thanks for sharing such kind words.
We promise that we will keep working hard to make sure that you're always happy with the app and our support.
Don't hesitate to reach out through the live chat if you need any help.
Warm Regards,
Kate | PageFly Customer Success Manager
I feel the app isn't as user friendly as it could be. However, the tech support is very good. I'm creating a landing page and had questions, I contacted PageFly technical support via the chat and spoke with Angel. He was very helpful! He addressed my concerns, made a video for me to follow and helped me get my landing page done. Thanks!
We are so happy that you had a fantastic time with us and we were able to help you. And thank you for your trust, we’re thankful for amazing customers like you.
PageFly was created to help users to create and customize pages without as much as code possible. However, in some cases, our support team needs to check many factors that make conflicts with PageFly, therefore we will need to add code to fix these gaps.
We have been trying our best to improve PageFly better and better in the future and we really want to help you whenever you need us.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager