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working through their customer support to resolve my issues which has been quite exceptional at the moment, lets see how i get on with the app as its quite techinical
Thanks very much for your balanced and fair review of PageFly.
We are so happy that you can use PageFly to building your store. We are also so pleased that we were able to help you to solve your problems.
We know that when first starting using PageFly, it’s can make you feel confused, and as you mentioned in the review, it's quite technical. We have been trying our best to improve PageFly more friendly and better.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
Firstly when I loaded Pagefly to create a page. I thought, eeeeew. This looks hard, but I enjoyed the experience and it really is very intuitive. I love the app.
Thank you so much for your generous review.
Your feedback really means a lot to our PageFly team. I totally understand that you found it not easy to do with PageFly for the first time but we have been trying our best to develop and improve PageFly as what you mentioned in the review to serve you and meet your demand.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help.
PageFly | Kate - Customer Success Manager
I really like the app. It provides me with a ton of options for customizing my shopify pages. The drawback of beeing able to customize everything is that there are so many controls to learn. Adjusting a pictures can involve adjusting the actual picture, adjusting the section etc. It could be easier. I havent used the app for more than a week, so it could be me....
We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
I know it will take more time to discover PageFly, so please feel free to use PageFly to discover more about it, and we are always happy to assist you. And we are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly better.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
I am impressed with the assistance provided with this app! I would like to see in the future a service where I could send fixes I wanted and have them be completed by developers through this app. Thank you
The drag and drop has been a bit confusing but overall, really like the layouts and what it offers! Excellent customer service.
Your review is really incredible! And we would like to thank you for taking the time to share with us.
The drag and drop mechanism seems to make you confused for the first time and we can totally understand this, and we hope that we will have more chances to work with you so we can assist you anytime you need.
The whole PageFly team is always happy to help you when you have any further questions.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
I’m not in love with this app, but I have yet to delete it - JUST in case. Here’s what I do and don’t love: 1. It’s pretty easy to use and I was able to create a pretty decent little homepage with it, above what Shopify had to offer with the basic/free themes. 2. That being said, it slowed my website down tremendously. It wasn’t a fancy homepage (literally just a small gallery of my newest products, a FAQ section, and a small slideshow of a handful of reviews). My shop speed dropped down into the low 20s and only bounced back up after disabling the PageFly homepage. 3. It also drives me crazy that you can only create one page at a time. I understand not being able to publish multiple pages for free, but it’s really frustrating that you can’t have multiple unpublished drafts at the same time. I can’t see how a new idea looks without deleting the current page and having to re-do the original work if the new idea doesn’t look as I’d hoped. Again, a huge, huge turnoff and a big reason for the docked star. Again, my experience hasn’t been truly terrible. It does what it’s supposed to do, but between the single draft and the huge drop in site speed, it’s not an app I like to activate.
Thank you so much for your generous review.
Your feedback really means a lot to our PageFly team.
And I want to let you know we’ve just taken the good and bad things that you mentioned in your review to heart and our whole team is trying to improve PageFly to meet your expectations.
Regarding the page speed issue that you mentioned in the review, actually PageFly almost doesn’t affect your store’s speed. If you have time, you can check this guide for better understanding https://help.pagefly.io/manual/pagespeed-optimization/#pagespeed-depends-on-multiple-factors-outside-pagefly
In general, you need to check other third-party app’s codes which are unused CSS code or optimize images.
Thank you for taking the time to share your experience with us.
We are always willing to assist you anytime you need us.
PageFly | Kate - Customer Success Manager
The staff are super helpful and always respond and show you how to do things, and their manuals are easy to understand. It's got pretty good capabilities in terms of designing pages.
Thank you so much for such a detailed review to PageFly. We are so glad that our support team can help you on your pages.
And it’s so wonderful when you also found our Help Center helpful.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
The app can get pretty complex, but there are a lot of options and there's always someone there to help you! Good job
Thanks for your review.Thank you for trusting us to cooperate and use our products. Your feedback means a lot to us and we will do our best to deserve your trust.
Please don't hesitate to contact us anytime if you need any more help.
Kate - Customer Success Manager at PageFly
It is quite easy to learn, and has been very beneficial to creating pages for my website. Occasionally there was some minor glitches, however their great customer service provided the resources I needed in order to fix & fulfill my desired outcomes.
Thank you so much for your feedback on PageFly. Thanks to your feedback, we can know how we are doing and what we need to improve.
Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck!
PageFly | Kate - Customer Success Manager
PageFly offers a great service to refine your Landing Page of your website. I've used it for two websites now and I think it provides a really great service. As a graphic design, but not a web developer, I believe PageFly is pretty easy to use and allows me to customize the page almost perfectly and easily. I'm still learning the ins and outs of the app, however, any time I have questions the customer service PageFly offers is outstanding! I definitely recommend PageFly to all Shopify users.
We are so happy when we read your feedback for us on the App Store.
Our top mission is to provide the best experiences for customers and we are so happy that we could be able to support you.
Our team has been trying our best to improve and develop more useful features for PageFly.
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager