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The customer service is very very good! Anytime I have a question I get a response within the hour if not minutes. Its a great app, only reason why it isnt 5 star is that its unfortunately not that intuitive for a beginner like me. I am sure I will get better at with time.
i like the support. Randy was great! He Even showed me how to fix my problem if it happens again in the future with a video link. (Those Poor Guys Working On Christmas Like That!) However, I appreciate their dedication to our success.
The customer service chat option is a great way to get help! Cookie, the representative who helped me stayed with me for almost an hour troubleshooting all my problems as I got to learn how to use the app. Thank you for the great customer service.
Your review is really incredible, and we would like to thank you for such a detailed review of you.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
A great platform with a lot of features that you don't get with just Shopify. There are a few useful integrations and most of the staff is very helpful if you have a question. Junie helped me out a ton with website formatting. I would recommend Pagefly if it fits within your budget.
Hi There, so glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
Have a nice day, and stay safe!
PageFly | Kate - Customer Success Manager
It's hard to use but the support is amazing and 24/7 they are around to help and go inside your page to fix it. Very happy with it.
Thank you for your specific review for PageFly, we really appreciate it. Your feedback will be moved to our Product Developers team so they can improve it.
Please let us know if you have any questions or opinions, we do appreciate this.
Rest assured that our team is trying to work hard every day to improve services and products for valued PageFly users like you.
Have a wonderful day!
PageFly | Kate - Customer Success Manager
I used this app to help me build my password page. I used the free plan. It allows for way more customisation than the basic Shopify password page. I found the formatting a bit finicky but the customer support team is very responsive and helpful. I can definitely recommend Pagefly.
Thank you so much for choosing PageFly for your store and we are so delighted that you found PageFly helpful.
Regarding the issue that you mentioned in the review, I truly understand that it’s not easy for new users for the first time using, but when you get familiar with PageFly, it will be useful a lot to you. And it can’t be denied that to better understand PageFly, we need more time to explore, but our team is also trying to improve PageFly better to make PageFly more friendly and easy to use.
What your feedback about our tutorials and documentation, we really appreciate it and we are planning to improve both of them to make them understandable.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
Some of the terms and objects used were unusual to me therefore, I find it a bit difficult to navigate but I am gradually getting the hang of it.
On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.
I feel happy that our support team could assist you. We will improve our app to make it better and better.
Please let us know if you need any help.
Kate - PageFly Customer Success Manager
This app helped me get a page that I needed to be installed, with a quick convenient setup and tutorials. I wish the app had a feature where a customer could have the option to upload a file when submitting via contact form. When I had an issue, chat support was swift about it! They understood my issue and resolved it in less than an hr... Just wow. Thanks guys!
We really appreciate your feedback on the app store.
Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via Livechat if you need any assistance.
PageFly | Kate - Customer Success Manager
Great app with some limitations if you want to have dynamic content inputs, any CMS functionality, etc., but learning curve is perfect for non-technical team members and designers, while still providing the option to add custom code and tweaks. Support is also top-notch.
Thank you for leaving us this review for your experience with PageFly.
It's great to know that you enjoy our app. We also noted down what you mentioned in the feedback to improve our app better.
Please let us know if you need our support. Have a great day!
PageFly | Kate - Customer Success Manager
app is very nice and their staffs members too
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager