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Great support. Really easy to use. Of course, there can always be more features, more options. But this is a very easy CMS to use and great people. Highly recommended.
We really appreciate your feedback. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
Our whole PageFly team is trying day and night to work hard to improve PageFly better for customers.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
Kate - Customer Success Manager at PageFly
We've been extensively using PageFly for a couple of years now and there are some major positives and negatives.
Positives:
- It's a flexible platform with many options to change website layouts to your pleasing and if you aren't that tech savvy, it's pretty user friendly for beginners.
- The support is second to none, the developers at PageFly are available around the clock and are super knowledgable, when running a busy business this is critical.
- The platform is constantly updating, this is great when keeping on trend and up to date with the market. A nightmare when the change effects the current aesthetics of your current website layout.
Negatives:
- Some big changes were made 12 months ago and ever since, the site has been rather clunky
- We have to go into the back end of our site every week now to make sure automatic changes made by PageFly haven't occurred. This is happening all the time unfortunately. For example, our Instagram plugin is constantly being turned off or the format of a mobile page is completely different to what it looked like 1 week ago.
- It's really annoying to develop a page in 'All Devices' and then have to develop Laptop, Tablet and Mobile separately. This is massively time consuming, I'm not sure whether this is standard or not.
All in all, still a great platform - just needs some work on recent changes.
Hi Ryan,
I really appreciate you taking the time to share your feedback and being so open with us.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
I really love this app, its very helpful and easy to use. Also the support team is always there to help.
On behalf of the PageFly team, thank you so much for taking the time to share a review on the App Store.
We are so happy that you found PageFly helpful and you are satisfied with our Support quality. Our Support team always prioritizes customer satisfaction so please do not hesitate to let us know if you have any further questions. We always want you to have the best experience with PageFly.
And your business with PageFly is always appreciated and we will try our best to assist you.
PageFly | Kate - Customer Success Manager
The app has various new features that when explored well can take a webpage to another level in terms of visual experience. Also, Customer Service is amazing!
We really appreciate your feedback. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
Our whole PageFly team is trying day and night to work hard to improve PageFly better for customers.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
Wishing you health, luck, and success!
PageFly | Kate - Customer Success Manager
Great app and customer service! i highly recommend using this app if you want to improve your website but are not an expert!
Amazing customer service. The app still has some bugs which need fixing but the team is always there to help.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
The support was pretty fast, friendly and helpful the most times. Thank you! The support fixed small problems at our page easily.
Hi Jennifer,
We have integrated already and showed it out, but the code is not running, I need your developer who made the code checks it.
The custom code has been moved into the theme for easy handling, please ask your developer to check it here: https://monosnap.com/file/Z1crfh0F3qPyLSXtjSsh7foWeYuzQp
We are waiting for your developer. Please let us know when you have any information from your developer.
I am looking forward to hearing from you!
PageFly | Kate - Customer Success Manager
I use the app to build me own pages. I don't know much code or liquid, but this allows me to build my own pages really easily. And the support is fantastic, fast replies and always helpful.
Thank you for spending your time leaving us a review here. Your review means a lot to our whole team. That’s so meaningful for us to have your feedback.
We are so glad that you are pleased with the result and that we were able to help.
And we are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly better.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
PageFly is great! It brings the customizability to Shopify that you crave after seeing the limited ability of Shopify's page editing abilities. Plus, customer service is amazing! They offer really great 24/7 support. The only reason I left 4 stars instead of 5 is because it's a little finnicky, but once you get used to it it's a great tool that will help you increase the success of your store.
Thank you so much for such a detailed review to PageFly.
We are so glad that you like PageFly and your satisfaction is our top priority.
Regarding the issue that you mentioned in the review, I truly understand that it’s not easy for new users in the first time using, but when you get familiar with PageFly, it will be useful a lot to you. Our team is also trying to improve PageFly better to make PageFly more friendly.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
PageFly is a great time saving app for creating engaging pages quickly. The support team are great, too. I would have given it a five star rating, but I think the plans are a little expensive given the current economic climate.
On behalf of the PageFly team, I would like to thank you for your feedback.
We do appreciate that you take your time to share your feedback using PageFly. We do appreciate your kind words.
I truly understand that in the pandemic, everyone less or more has difficulties. We understand all customer’s situations with our heart, therefore, we are always trying to help and assist customers with our best to bring customer satisfaction.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager