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PageFly is great! It brings the customizability to Shopify that you crave after seeing the limited ability of Shopify's page editing abilities. Plus, customer service is amazing! They offer really great 24/7 support. The only reason I left 4 stars instead of 5 is because it's a little finnicky, but once you get used to it it's a great tool that will help you increase the success of your store.
Thank you so much for such a detailed review to PageFly.
We are so glad that you like PageFly and your satisfaction is our top priority.
Regarding the issue that you mentioned in the review, I truly understand that it’s not easy for new users in the first time using, but when you get familiar with PageFly, it will be useful a lot to you. Our team is also trying to improve PageFly better to make PageFly more friendly.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
PageFly is a great time saving app for creating engaging pages quickly. The support team are great, too. I would have given it a five star rating, but I think the plans are a little expensive given the current economic climate.
On behalf of the PageFly team, I would like to thank you for your feedback.
We do appreciate that you take your time to share your feedback using PageFly. We do appreciate your kind words.
I truly understand that in the pandemic, everyone less or more has difficulties. We understand all customer’s situations with our heart, therefore, we are always trying to help and assist customers with our best to bring customer satisfaction.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
It's a nice editor. Debugging issues can be a little complicated. I do, however, love the tech support. They recently helped with an issue, and they stayed on until it was completely resolved.
Some elements of integration with Shopify and page editing are a bit confusing, but the customer service is great!
Hi there,
Thank you for your specific review for PageFly, we really appreciate it. Please let us know what we can do to improve our app? Our team is trying to work hard every day to improve PageFly.
Please let us know if you have any questions or opinions, we do appreciate this.
Have a wonderful day!
PageFly | Kate - Customer Success Manager
The customer support team was very prompt in helping me resolve an issue that was causing some frustration being a new user of PageFly. I'm very thankful they were able to help us out!
I use this app to build out new pages for my Shopify account. It is useful! Paula in particular is a great customer service rep!
Thank you so much for your generous review, this really motivates us to work hard and efficiently for our every customer :)
Touqir - PageFly Support Team
very quick & friendly support from the team! Thanks again Paula for solving our problems.
Thanks for sharing such kind words.
We promise that we will keep working hard to make sure that you're always happy with the app and our support.
Don't hesitate to reach out through the live chat if you need any help.
Warm Regards,
Kate | PageFly Customer Success Manager
Support team is very helpful, though sometimes you have to wait next business day for the dev team to be online. But they fix our issues right away. User interface could have been more user friendly but with basic knowledge on web development it is manageable. Overall, great landing page builder and very friendly support team. They have free pages which allows you to use and test their service first which works best for start ups and brands starting very small.
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice.
With PageFly, we always put the customer first so customer satisfaction is what we always chase.
We are trying to improve PageFly better and more friendly for customers every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
It's the most advance page builder i've found. Gives you lots of flexibility and pulls in content from Shopify which other builders don't. Great customer support too.
We have been using Pagefly for a while now and recently upgraded to premium. The staff are very responsive on the live chat if you need help with anything.
Hi Katie,
Your feedback means a lot to us and we will do our best to deserve your trust.
Please do not hesitate to contact via Livechat if we can be of any further assistance.
Also, please feel free to send any other feedback that you do have - we would love to hear from you!
Have a good night! Stay safe!
Kate
Customer Success Manager at PageFly