Rezensionen (11.631)
Anpassen
-
Nach Bewertung
PageFly is an amazing product! It's so easy to use!
Support team is responsive. Help me get up to speed. They are a star. Highly recommend PageFly Landing Page Builder.
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Cookie - PageFly Team
Tyler got to fixing a problem as soon as possible! Really appreciate this page builder, looking forward to using it for the long run!
Thank you so much for your lovely review!
It makes me happy to know that you're satisfied with the app and our support.
Rest assured that we will keep working hard to improve in every aspect possible.
Don't hesitate to reach out through the chat whenever you need any assistance.
Kind Regards,
Tyler | PageFly Team.
We used this app to build some of our website pages, I had trouble updating our address listed on our contact us page and Lin was outstanding in helping to resolve our issue. I was able to jump on a chat conversation which was convenient and she immediately knew where to go to update the address and completed the update for us. She also showed us where to go in the future to update the address if we ever needed to. She provided great explanation and communication. Definitely recommend PageFly as the app itself and the customer service / support is great.
Thank you so much for your feedback on PageFly. Thanks to your detailed feedback, we can know how we are doing and what we need to improve.
We will try to improve our app and support better and better to serve you.
Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck!
PageFly | Kate - Customer Success Manager
I used this app to really build my whole website! The support team is amazing and the response time is extremely quick, I received responses in less that 5 minutes almost all the time!
They are very friendly and really hardworking and keep trying until we are satisfied.
1000% recommend this app :)
I used the App to build a custom FAQ page. Love the results. Twice I had trouble figuring out a couple things and the PageFly customer service/developer was very quick to respond, very helpful and super friendly. I love that they followed up later to make sure all was still well. App is easy to use for even a novice like me, tutorials are easy to follow, and the customer service is TOP NOTCH!
Thanks for sharing your review with us and this made our day! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you. Have a wonderful day, and take care!
PageFly | Kate - Customer Success Manager
The app works and you get what you pay for but their support team has been HORRIBLE. I've been facing an issue with the facebook pixel, probably have already lost THOUSANDS... trying to figure out what the problem is. It seems like it's pagefly code interfering with my theme code but their support team has taken over a WEEK, including multiple back and forths to TELL me to "explain to them what the problem is cause they dont understand it".... For real?
How about having a single person stick to a single support ticket and make sure he truly understands the issue and help us solve it?
You guys have multiple support people taking a look at my ticket and that doesnt help anyone.
Get your stuff together and I will make sure to update this review accordingly, but its incredible the type of support you guys provide. GEEZ....
Hi Sergio,
We held a meeting and we have come up with many measures to remind and discipline the unprofessional supporters.
I am truly sorry because of your unworthy experience with PageFly. I also feel embarrassed and ashamed about being their boss.
We also updated the training program for all supporters.
Tony is working with you, he is also our CEO. I hope that we can find out the problems.
Thank you for your continued trust and using PageFly.
Kate - Customer Success Manager
I really appreciated the prompt and helpful service! The screen shots were helpful as well. Thanks for the help!
I'm using this app, it's great, the support team is great, answer questions 24/7, I'm 100% confident in pagefly.
I'm glad when I can help and also make you happy with our service. I hope that you can continue to like and use our app. Please feel free when you need some help from us.
Tristant - PageFly Development Team
Excellent app for building custom pages with great flexibility. I've used it for creating custom product pages and info pages. The times I've been in touch with Customer Service, they've always been very quick to respond and solve the errand at hand.
Thanks for your words. We appreciate your trust and will do our best to deserve it. Please feel free to reach out via Livechat in PageFly dashboard or https://help.pagefly.io/submit-ticket should you need any further assistance.
Warmly,
Kate - Customer Success Manager