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The app is not as easy as I thought it would be, (I am a bit of a novice) Had challenges with the drag and drop, not dropping where I wanted it. However the support through chat is very timely and helpful. That makes it a huge difference to keep the app. I actually deleted it, and decided to give it another go, and use the chat help, and glad I did.
Thank you very much for your balanced and fair review of PageFly. We are so glad that our team can help you while using PageFly. We are so pleased our efforts resonated with you.
As you mentioned in the review about the dragging and dropping, I know sometimes, it’s not easy to use and drop exactly where you want. I reported this issue to our Development team so they can check this and we will try to improve this to make it easier in the future.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help.
We are always looking forward to working with you in the future and we really hope that our whole team can have many opportunities to serve you in the future.
PageFly | Kate - Customer Success Manager
the rep had patience with me troubleshooting and in creating a contact form, eliminating glitches and testing it with our emails
I have not had it long enough to rate properly, I am rating it for 4 stars as I had outstanding customer service from Angel !!
We are so grateful for your review. Thank you for sharing your feedback with us and the community.
It was our pleasure to support and make you feel comfortable. While we typically pride ourselves on doing everything we can to make you happy, it’s clear that we fell short here. And according to your review, you have not had it long enough, but it’s okay, we are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance.
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
Randy help me with the last details , and I achieved the result I need. Very satisfied! I would recommend this App.
Assistence servise is the top. always available and helpfull. The app is great! very nice design for pages. If it could cost about $ 20 it would be the best app ever.
We are so happy to hear your feedback when you use PageFly. We really value your opinion and this means the world to us and to our entire team!
Regarding the pricing, you can try the Silver plan, which is quite suitable for your demand.
We are trying every day to make PageFly better and better to meet your needs so please do not hesitate to contact us if you have any recommendations or issues, we are always happy to help you.
PageFly | Kate - Customer Success Manager
This app is very useful, especially the customer service staff is really super patient and helped me solve a lot of problems！！！
On behalf of the PageFly Team, thank you for your feedback on your experience with PageFly.
This is a motivation for us to improve our app better to make it easy to use and more useful for you.
Please let us know if you have any questions or need help.
Have a nice day!
PageFly | Kate - Customer Success Manager
It's good, but it lacks certain things to improve.
Hi, I am glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, we really value customer's feedback to improve our app and support better. Rest assured that all of your feedback is noted for the whole team to learn.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
PageFly | Kate - Customer Success Manager
I really like the template I found for a homepage. But after I published it, the shopping cart didn't work. I chatted and gave the representative permission to login in. He sent me a short video of his screen and showed me what I needed to do to fix it. I fixed it in 15 seconds. Great support experience.
We are so happy when we read your review on the App Store, thank you so much for it.
Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist.
Regarding the issue you mentioned in your review, it's a theme conflict because each theme has its own working mechanism so sometimes it causes the theme conflict. We are always trying our best to improve this to work more smoothly.
We really appreciate it if you have any further recommendations for us.
PageFly | Kate - Customer Success Manager
I used this app to made a Landing Page, and it looks very nice! Good and fast customer support too!
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building pages.
We are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
I've been using this app for a few days now and enjoying it so far. It is pretty easy to create visually pleasing landing pages as opposed to the blank page default in Shopify. We use it to compliment our chosen theme. I've used the live chat and had my question answered very quickly. Thanks Pagefly.