Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 4 novembre 2019

Awesome support and it does exactly what it needs to. Love it! I don't know how we lived without it before.

Nutracelle
Canada
Environ 2 ans d’utilisation de l’application
19 septembre 2021

the support team is super responsive via chat. :) Helped me tweak and fix a few issues I couldn't figure out. Made my product pages look amazing.

Me Time Botanicals
États-Unis
Environ 2 ans d’utilisation de l’application
PageFly a répondu 19 septembre 2021

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!

If you have any questions or need help, feel free to contact us at any time at the Live chat window.

PageFly | Kate - Customer Success Manager

1 avril 2021

I switched to PageFly to build our brand's website. It was incredibly easy! I've never built a site before but could easily learn the features. Our site looks beautiful and PageFly saved us from the constraints of theme template we were previously using.

VIVIQ Skin Health
États-Unis
Environ 2 ans d’utilisation de l’application
PageFly a répondu 2 avril 2021

I’m very excited about your generous review, and I just want to thank you for being a part of PageFly. I look forward to a long and fruitful companionship with you. If there's anything else we can do to help, please let us know.

Wishing you health, luck, and success!
PageFly | Kate - Customer Success Manager

17 janvier 2019

Great customer service, . the app does what it says. New features are added and the documentation is also good!

The Meraki Company
Chypre
Environ 2 ans d’utilisation de l’application
8 mai 2018

I just had a small configuration problem, so I jumped on Live Chat. I chatted to a lovely lady named Vian, she was super helpful and my problem was solved in 5 mins. Awesome service, highly recommend!

The Print Society
Australie
Environ 2 ans d’utilisation de l’application
5 août 2023

I’ve had the app installed on Shopify for months and it just does not load. Not in the Shopify app, not logged in in the Shopify website. Just a blank white screen that says “please wait”.

Customer support has been less than helpful and none of their suggestions have worked.

Hour X Hour Bath Co
États-Unis
Plus d'un an d’utilisation de l’application
PageFly a répondu 10 août 2023

Hi, I am reaching out regarding the review you gave us.

Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review was completely justified. I would like to apologize for the issues you encountered while using PageFly.

We have tried to contact you with the hope to fix the issue for you but we haven’t received any response from you yet.

It is our responsibility to investigate and resolve any problems that arise. Our Development team did fix the Please wait issue so I hope that you can give us a second chance to check our PageFly app again.

I am sorry for everything that made you disappointed and you had to spend a lot of time and effort with them.

We would greatly appreciate the opportunity to assist you again and we are committed to providing you with a better experience. We are eager to make it up to you and we look forward to hearing from you soon.

Best regards,
PageFly | Kate - Customer Success Manager

Modifié le 30 novembre 2022

These guys are going from strength to strength - always online to help in their chat, no matter what hour of the day. Pricing is good and product keeps growing. 5 *

Luxe Leopard
Royaume-Uni
Environ 2 ans d’utilisation de l’application
PageFly a répondu 18 mars 2021

Thank you so much for the kind words! It really makes us delighted to read that you're happy with PageFly. It's our pleasure to help you create your pages and to have you as our customer.

Sincerely,
Gabriel - PageFly team

26 octobre 2021

The settings and the possibilities are huge. The support was really awesome and helped me a lot wherever I didn't know what to do.

PAWINCI
Suisse
Environ 2 ans d’utilisation de l’application
PageFly a répondu 29 octobre 2021

Thank you so much for your amazing review!

I feel so happy that I could be able to assist to help you to fix the issues with our app. We know that our app needs to be improved more to make it more friendly and easy to use.

Please feel free to let us know if you have any further questions and recommendations.

Have a great day!
Cookie - PageFly Team

26 juillet 2021

This app has really helped us customize exactly what we want our website to look like. It is extremely customizable, modern, and user friendly. Any questions or errors I've experienced are always addressed promptly and efficiently.

DRIP Cannabinoids
États-Unis
Environ 2 ans d’utilisation de l’application
PageFly a répondu 27 juillet 2021

Your opinion is very important to us, we will continue working to improve our services, thank you for taking the time to write

Please feel free to let us know if you need any assistance.
We are right here to help you <3

Angel - PageFly Team

24 février 2021

Pagefly is a life/business saver. So easy to use and navigate and offers the best customization out there. PLUS, customer service is topnotch! They're very quick to help us for both small and complex issues, and all chat support reps are so pleasant to talk to. Thanks Pagefly team!!

The Official SM Store Catalog
Philippines
Environ 2 ans d’utilisation de l’application
PageFly a répondu 25 février 2021

Thanks for your generous review. We are delighted that you like our service and our app. Your feedback means a lot to us and we will do our best to deserve your trust.

Please don't hesitate to contact us anytime if you need any more help.

Felipe | PageFly Team