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The support is great - Lucy quickly helped me fix a problem that I had been dealing with for a while, I should have reached out much sooner!!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Lucy | PageFly Team
Love this app. Make it so easy to create beautiful pages. And the customer service is excellent.
We're truly grateful for your detailed review highlighting both our app's functionality and support team's assistance. Feedback like yours helps us ensure we're delivering the best possible experience on all fronts. Thank you for your trust and for taking the time to share your experience!
Kane - PageFly Team
Shami was great. The response was quick and the fix was simple. Very efficient and effective customer service! Definitely one of the best apps on Shopify.
We are thrilled to receive your 5-star review highlighting our support team. It's gratifying to know that our efforts have made a positive impact on your experience. We strive to provide exceptional service, and your feedback reinforces our commitment.
Should you need any further assistance or have suggestions, feel free to contact us anytime.
Shami - PageFly Team
I was motivate to (finally) sign up for PageFly about 2 months ago, motivated by my frustration with the need to use custom code for som many of the things i wanted to do on my website. I only wish I had done this 6 years ago. I have spent countless hours on Shopify Live Chat, only to be told at the end of a long call with a lot of waiting, that what i wanted could only be done with custom code.
Let me tell you about PageFly. I have found it be be excellent product, with powerful features which are not available natively on Shopify, (at least not on the Dawn theme. It allows me to customize my theme in a myriad of ways so it looks and functions the way I want it to.
Personally I'm an artist. I want to be creating my art, not breaking my head learning to custom code, or spending time trying to get help from Shopify's support chat, only to find out there isn't a doable solution for what I seek.
In addition to it being an excellent app, their chat support is stellar! As I've been on the pf learning curve, I reached out quite a lot to their support time. I have consistently found that the support staff has the expertise and knowledge to guide me in solving whatever the issue de jour is. I have found them provide me with the information I want, in the way that I want it. (for example i find it hard to watch the videos they sometimes make to show how to do something, and I usually ask for screen shots. so they give me screen shots.)
What really blows me away, is that very often the support person will go into the editor on their end to check and resolve the issue. And then they explain to me how they did that.
Pinch me I must be dreaming. When you sign up for a. subscription based app, it's not just 14.95 a month. It could very well be 14.95 a month for the rest of your life. Besides a good product, and equally important is the standard of customer care and support. I run my business with a strong ethic of integrity, and customer centered mindset. And I appreciate dealing with companies like that as well. In my experience, the support staff at pagefly go above and beyond to be truly helpful and they do it so nicely and so well!
Thank you so much for the precious words.
It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you.
We always pursue our customer satisfaction. It motivates us to work efficiently when we can ensure our customer's satisfaction.
Please don't hesitate to contact us. You are always welcome
Best Regards,
Shami - PageFly Team
Extremely helpful customer service who were prompt in fixing my issue without any hassle. I greatly appreciate their services.
Thank you so much for taking the time to share your thoughts about PageFly. This only motivates us to improve our overall services for our valued users like you. Once again, thank you for helping us all out.
Randy - PageFly Team
The support team is amazing! I was able to talk to someone at 11:40 PM when I was having an issue with a section overlay on the mantle of a new webpage. We are a small business and have limited hours with our website agency, so it's great to know we can count on their team to help with these edits to get pages live - especially with the holiday season approaching.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Abed - PageFly Team
Great program. Makes it easy to create custom pages and their recent updates have been really helpful.
Hi,
Thank you for giving us such nice words. I am glad that I was able to help you on timely manner. We do our best to offer the best possible service for PageFly customers.
Please don't hesitate to contact us anytime if you need any more help.
Shami | PageFly Team
We are really happy with how quickly the PageFly landing pages come together. I handed it over to my marketing friend to whip one up and I only had to make a couple of quick tweaks.
That saved me, as the business owner, a huge amount of time because I didn't have to learn a brand new system. And since I'm a geek - I dig deep when I do. I could zip in, adjust and approve quickly and easily.
Then when there was a hiccup, I reached out via chat, they suggested republishing (pushing the publish button again) and boom - everything fixed.
Very happy with PageFly.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Usman - PageFly Team
Customer service is perfect, they respond within minutes and will stay with you until its fixed. Integration with Shopify is seamless too.
Thank you for your kind words and your time with us.
It's lovely to know that our customers are more satisfied with our product and services day by day.
Our pleasure to help you with your business, please don't hesitate to contact us via Live chat if you are in need
Shami | PageFly Team
Even though we are on the free plan, support helped resolve our issue within just a few hours. Very happy with the level of support. Would recommend.
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better.
Thank you!
Shami - PageFly Team