Avis (11 718)
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Good app that does what it needs to do. The only minus point is that there is not way to change the amount of items shown for phone and pc seperate.
We really appreciate your feedback.
Regarding your feedback about changing the quantity of product, we received your opinion and we will discuss it more. Along with that, if you have any recommendations, please let us know.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via Live Chat if you need any assistance.
PageFly | Kate - Customer Success Manager
Customer support is great and the pages themselves are solid. Not the most user friendly to use but certainly not impossible to figure out and with the customer support being as good as it is. I'd recommend this App.
Hi there, so glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, it helps us a lot in improving our app. We hope to serve you better every day to meet our dear customer’s expectations.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
Have a nice day, and stay safe!
PageFly | Kate - Customer Success Manager
I found the app slightly tricky to use for a couple of things I wanted to do, but the tech support was first class with a friendly team on hand to assist.
Thanks very much for your very nice review, we are grateful that you spent your time leaving us that one.
While using PageFly, you can find it not easy, I really understand and our team has been trying to improve PageFly to make it more friendly as well as our support quality.
If you have any further questions, please let us know via Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
PageFly really made the website development aspects of Shopify easier. I love being able to see the Mobile and Laptop views of the site clearly before publishing. The tool is taking me a little bit of time to learn. It is intuitive to click and drag website components next to each other. However, the documentation and tutorials are good not great. That said, the instant messaging support is incredibly responsive, knowledgeable, and useful (even in the free version), and easily overcomes any lack of searchable reference material.
Thank you so much for such a detailed review to PageFly.
We are so glad that you like PageFly and your satisfaction is our top priority.
Regarding the issue that you mentioned in the review, I truly understand that it’s not easy for new users in the first time using, but when you get familiar with PageFly, it will be useful a lot to you. And it can’t be denied that to better understand PageFly, we need more time to explore, but our team is also trying to improve PageFly better to make PageFly more friendly and easy to use.
What you feedback about our tutorials and documentation, we really appreciate it and we are planning to improve both of them to make them understandable.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
The app has been very helpful to create custom pages and the responsiveness from the support team has been excellent!
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store.
And we are so glad that we can help you to solve the problems.
We are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
Update: Support reached out, kinda solved the issue, Received Message Doesn't work with firefox use Chrome, I tried that, Did not work with chrome, Would only work with Chrome Incognito. that is a lot of steps I have to go through just to use the product, But I appreciate the support
Tried to create first page got a message that I could not because I had zero pages left. Tried to contact support and there stupid chat bot asks a bunch of questions that did not pertain to my problem and then nobody answered the chat after going through all that. If thing change I will update this
For me this was useless. If you have no variants or options for products, the product page is useless. I gave this 2 stars instead of one simply because I had great customer service experiences.
Update: They have made an update so that variants are able to be used. It was great to see they cared about this feature and worked hard to bring me back. Unfortunately, I already found an app that met my needs in the time it took to develop the app. Plus 1 star for taking the development on board and plus 1 star for the effort in trying to get me back. I would give the app 5 stars but I'm not exactly sure how the variant feature worked. Please keep in mind though that I haven't even tried it so I can't say it's good but can't say it's bad. Give it a shot and let yourself and the reviews decide I guess.
Decent app, value for money. Functional, most importantly.
I was getting a liquid error that I could not get rid of after uninstalling it. Kate was super sweet and reached out.
Thank you so much for updating your review. I feel so grateful to know that everything is sorted out for you.
Once again, thank you for your updated review and your response to my email.
Please kindly let us know if you need any assistance, we are always here for you.
PageFly | Kate - Customer Success Manager