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The app is great for creating custom pages and not being limited by your Shopify theme. The support is fast and solves issues quickly.
Your feedback is a treasure to us! We're absolutely thrilled by your positive experience and deeply grateful for your thoughts.
If you ever need support in the future, we're just a message away. Thank you once more for choosing us!
Dami - PageFly Team
I experienced several bugs in my product pages, which were raised by my Customers - f.e. "Add to Cart" button stop working. The customer service has been always very good and I got very good support. I wish that the app would be more stable, the bugs are happening two often on my published pages, but still 4 stars because the customer service tries to give a very good support and fast response.
I have met a little problem. The customer service is very patient and so kind. Has a very good service!
Very annoying support to deal with! That is my #1 concern with apps because if I have problems, I need them fixed asap. Wasted hours of time to figure that out. All I need was a very basic question answered...
Hi Ryan,
I'm contacting you regarding the bad experience with our app. On behalf of our whole team, I would like to send you our sincere apology for everything that made you frustrated.
I know how you felt at that time, I do understand your feeling when you had troubles with our app, and I hope that you can give us a second chance to fix all the bugs and solve all remaining issues with our product.
We would be so happy if you can come back to the Live chat and we are always there to wait for you. Our whole team really wants to assist and support you, Ryan, can you come back? Or we can make the video call if it's convenient for you, I hope that through the video call, we can understand your issues and then I will work with the development team to fix all.
You and your satisfaction are so important to us, and we really don't want to miss a potential customer like you.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you.
Best Regards
Kate Nguyen | PageFly | Customer Success Manager
The Pagefly application is easy to use, the visual operation reduces the difficulty of operation, and the technical support service responds quickly
Thank you for always trusting and supporting our PageFly.
We always aim to make sure you have a great experience with us.
We really appreciate it that much!
Our support team is online 24/7 and feel free to let us know if you need any assistance.
Have a lovely day ahead
Junie | PageFly Team
Great until you need to embed forms
On behalf of the PageFly Team, thank you for your feedback on your experience with PageFly.
This is a motivation for us to improve our app better to make it easy to use and more useful for you.
Please let us know if you have any questions or need help.
Have a nice day!
PageFly | Kate - Customer Success Manager
Kate and Sheri helped me a lot. i came with some trubles on my page and they resolved it in minutes. They are awesome
Thank you so much for your generous review. We’re happy you had a fantastic time with us!
If there’s anything else we can do to help, please let us know.
Drake - PageFly Technical Support Department
This app is awesome! I got stuck doing a few things and the team always helps me out really quickly. Great customer service :) Definitely recommend
The customer service is really great. I have great praise for Aasim. He was patient and answered all of my questions. I will continue to use Pagefly, they are just great. Thanks again
Let me take this opportunity to thank you for choosing PageFly for your store. We are proud to welcome your opinion and look forward to serving you in the long run.
If you have any questions, please contact us via Livechat, and we will be happy to assist you.
Once again, thank you for your communication.
PageFly | Kate - Customer Success Manager
I have had an amazing experience with Pagefly. It really is very easy to learn how to use the platform and build your website and if you're stuck there is always someone on hand in their expert support team to help. I recently had an issue with compatibility with an iPad which needed some extra work and I was expertly guided through the process by Kate and Tristant - who is genuinely a master coder. Thank you so much!
Thank you so much for your review of your experience with PageFly. I'm glad to know that we have been helpful to you. We always aim to make sure you have a great experience with us.
We really appreciate it that much!
Our support team is online 24/7 and feel free to let us know if you need any assistance.
Tristant - PageFly Team