Avis (11 634)
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Still learning to work with the app but already happy about the live online helpdesk ...............
We were thrilled to read your review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you.
I know that PageFly is not easy to use for new users and there are some issues while you are using PageFly but we noted all and we will improve PageFly better for you.
Please let us know if you need any assistance.
PageFly | Kate - Customer Success Manager
Page fly is AWESOMME !!!!! the 24/7 live chat support is so helpful and the page customization makes it so easy to get your perfect page. I really do love this app.
Thank you very much for taking the time to share your thoughts!
It makes me very happy to know that I was able to help you. If you ever need anything else, please don't hesitate of getting back in touch. I will be a pleasure for me to assist you whenever you need it.
I wish you all the best with your store :)
Lucian - PageFly team
Having to move pages to a new application. With no changes made, pages suddenly have strikethroughs in prices and text about a month ago. No idea how long it was happened on a particular collection page.
Now the banner image disappeared and was replaced with a random image.. Support teams have no good explanations on either of these issues that seem to appear absent anyone even logging into Pagefly.
The only issue the support team identified was that I shouldn't be using their autosave feature - that the application told me I should turn on. Because auto-saving might be changing my page and loading images that have never appeared? Makes no sense.
Bottom lilne, my page falls apart at random times and I can't afford the time to constantly check it to see when this happens.
CURRENT REVIEW: Pagefly forced a new release in the middle of a page build with no notice, so the work was lost. Trying to redo the work has been a two day nightmare. The hosting is now through Shopify and the product is so glitchy, what should have taken two hours is in day two of troubleshooting.
PRIOR REVIEW: Pagefly has made a huge difference in my ability to design a website exactly the way I want it. There are a few hiccups sometimes with the custom themes, but the support team is super helpful. This app has saved me a lot of "brute force" coding days!
Thank you very much for taking the time to share our thoughts!
It was a pleasure for me to assist you, and it makes me really glad to know that you're happy with our support.
As discussed, please don't hesitate of getting back in touch if you ever need any further assistance.
Wish you all the best for your store! :)
Lucian - PageFly team
So far so good! Quick responds when I meet some problems for building the page. However, there are still a lot of functions have to be improved for the online shop!
I had been floundering with page design on my store and was so happy to find Pagefly. This app makes it incredibly easy to create several types of pages and content. The support has been amazing. Typical response time has been mere minutes. Today I got a response in less than a minute, and a resolution to my question within 3 minutes. Fantastic customer service, and a solid product. 5 stars all the way!
app is great, but, word of warning: when you update the meta description of a page, in the page list area of the website, the pagefly page content still shows up as the meta description on google search results. meaning its impossible to control your meta description content
I want you to know how happy we are because of your positive experience. Our priority is customer service and PageFly quality. This is a great motivation for us to improve PageFly better and better.
Our Livechat is 24/24, please feel free to contact us should you have any questions.
PageFly | Kate - Customer Success Manager
Very useful.. They have a great team working 7/24. So far, none of my problems remained unsolved. Thank You!
Thank you for taking the time and writing these words to us, your comment is very valuable to us at PageFly, we will continue working hard to deliver the best product!
Angel | PageFly Team
Good customer service. Able to help me customize my store on how I want it. Very happy pagefly exists!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
The interface is easy to learn and me chat support is fast if you need help! This application is very good I recommend it :)
Thank you very much for giving us a wonderful review. It really made my day and I really appreciate it!
Whenever you need help, do not hesitate to contact us, we are always here to support you.
Sincerely,
Cara | PageFly Team
We love PageFly! It has allowed us to create beautiful, high-converting landing and product pages! The customer supports is amazing, which is what we love the most. Every time we have a new idea they help us implement it efficiently in our sites. Totally recommend this app
Thank you so much for spending time leaving us such a generous review. It's my pleasure to meet and assist you.
We are always here to help you so please don't get stressed alone. We will listen and help you with everything we can.
Hailey | PageFly Team