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Fantastic app - I love how customizable everything is! The only downside is that oftentimes the preview of the website pages in the app are different from how they actually look when published.
Thank you for the wonderful review and for taking the time to share your feedback with PageFly. Our priority is customer service and we are ecstatic that we met that mark! This is a great motivation for us to improve PageFly better and better.
Rest assured that we will keep on improving our services for valued PageFly users like you. Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
Have a wonderful day!
PageFly | Kate - Customer Success Manager
Support is instantaneous during PST working hours! I needed integration help with Loox and Emad went into my store and sorted out the code. Thank you!
Thank you so much for your awesome review. I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know!
Emad - PageFly Team
Normally really great customer support. Today, however, it's rated a 1 star. Sami was not helpful at all and I needed his help. I had to keep asking him to reply and he took forever. People are busy, when we go to chat, we need immediate help. We don't have time to wait around.
On behalf of my team, I am truly sorry for everything that made you have a bad experience with PageFly.
We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention.
The support quality by Sami made you unsatisfied and I totally understand how frustrated you are when you had to wait for him. Sani's internet connection is lost and he could not assist you. However, this is a lesson for us to prepare and support customers more carefully.
I will inform my team about this and we will try to avoid the same issue in the future. Thank you for giving us chance to fix the issues for you.
I hope that we have more chances to support you. Please do let us know if you have any questions or need help.
Kate | Customer Success Manager at PageFly
Love this app and also the dev team and the customer service reps who always have timely responses to my questions. This app is easy to use and has all the features that I need to bring my website to the next level.
i'm just using 2 days and totally worth it!! my page is changing like formal page not newbbie's page hahaha! highly recommend it! looking foward to find new :)
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! 💪
Wishing you all the magic of the new year!
Anne | PageFly Team
I used this app to create prodcut page and home page. I have met some problems but their live tech team have helped solved these. Overall it's powerful and I would recommend this app.
Thank you for taking your time to leave us a generous review. We really appreciate it. Please don't hesitate to contact us anytime if you need any more help.
Linky - PageFly Team
Not only are there layouts dynamic and modern- but their customer service is unparalleled. Max jumped right into our problem and solved multiple issues that I was having with my theme interfering with the layout from editor to preview/launch. But then he even offered to fix any other issues for me while he was on our site! (Mind Blown.) I couldn't be happier.
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On behalf of the PageFly team, I would like to say thank you so much for the lovely words you have shared.
I am so happy that I was able to assist you and support you to solve the issues.
Please do not hesitate to contact us via the Live Chat if you have any problems when using PageFly. We are always willing to help you. Your satisfaction is our mission.
Max - PageFly Team
Does give you a lot of options and customization which is perfect when building a unique page. But I think there is some way for improvement when including tablet view. Rotating the tablet will display sections not how it should look like
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store.
Thanks for your detailed review, we know how we are doing and what we need to improve. Regarding the responsiveness in all devices and especially in the tablet view as you mentioned in the review, we are trying our best to improve PageFly better and better every day to meet your needs.
Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
Jerry was great! I was having trouble editing pagefly to make it look more appealing, Jerry was very helpful and supportive. I appreciate the support!
Hi Toni,
Thanks for choosing PageFly. We hope you have a good experience. We value your opinion and we always strive to keep improving the service to ensure that it will meet your expectations.
Please do not hesitate to contact via Livechat if we can be of any further assistance.
Jerry - PageFly Team
Awesome app, it helped me customized my pages the way i want them to be and the support is really reactive and helpful. I would highly recommend !