Avis (11 631)
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Had a problem with one of the template but with the fast support it was easy to be fixed. This platform can be used by newbies as it is easy to modify and with the support, it can be very beneficial to upscale your website.
Hi there!
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Best Regards,
Hamza | PageFly Team
I needed to change my templates and have better functions for pages and this app helped me control design.. the support is also amazing
thank you.
Not very responsive lately. In the beginning they were responsive within 48 hours. Recently, I haven't heard from them in the past 2 weeks and I have submitted multiple requests. Its a shame because it's a fairly good app when it works. My website is very dependent on this app.
Very easy to use with lots of functions. Shagar from the support team are doing a 5-star customer service.
Thanks for your precious comment, we're happy to hear that you're loving our service.
Please, don't hesitate to reach us anytime for any queries.
Shagar | PageFly Team
the app s very good and easy to use, it works well . also the free version is a good choice . the customer service is very fast. i ve been replied in 2 minutes, and the agent was very nice
I just wanted to thank you for your generous review, that's very kind of you.
Please don't hesitate to contact us if you need any more help. we are always here for you
Have a great day.
Kyo - PageFly Team
We've been extensively using PageFly for a couple of years now and there are some major positives and negatives.
Positives:
- It's a flexible platform with many options to change website layouts to your pleasing and if you aren't that tech savvy, it's pretty user friendly for beginners.
- The support is second to none, the developers at PageFly are available around the clock and are super knowledgable, when running a busy business this is critical.
- The platform is constantly updating, this is great when keeping on trend and up to date with the market. A nightmare when the change effects the current aesthetics of your current website layout.
Negatives:
- Some big changes were made 12 months ago and ever since, the site has been rather clunky
- We have to go into the back end of our site every week now to make sure automatic changes made by PageFly haven't occurred. This is happening all the time unfortunately. For example, our Instagram plugin is constantly being turned off or the format of a mobile page is completely different to what it looked like 1 week ago.
- It's really annoying to develop a page in 'All Devices' and then have to develop Laptop, Tablet and Mobile separately. This is massively time consuming, I'm not sure whether this is standard or not.
All in all, still a great platform - just needs some work on recent changes.
Hi Ryan,
I really appreciate you taking the time to share your feedback and being so open with us.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
The help was amazing. She went above and beyond my expectations. I look forward to receiving help in the future. Give that woman a raise!!!!
On behalf of the PageFly team, I wanna thank you for the wonderful review and the lovely words. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. Thanks for placing your trust in us and your willingness to share.
Please feel free to contact us should you have any further questions.
Once again, thank you!
PageFly | Kate - Customer Success Manager
操作に関して困っている時に、チャットでの問い合わせを利用させていただきました。問い合わせてすぐ返事があり、迅速で、適格に、そして丁寧に対応していただきました。問題がすぐに解決して大変助かりました。今後も安心して使えそうです。
まさこさん、こんにちは。
寛大なレビューをいただき、誠にありがとうございます。とても親切でした。
私たちはアプリとサポートを改善し続け、私たちとの素晴らしい体験を保証しますのでご安心ください.
素晴らしい一日をお過ごしください。
Zee | PageFly チーム
Customer support is fantastic!
Hi,
Thank you so much for giving me a 5-star review. It brightened my day, and I really appreciate it.
Whenever you need help, please feel free to reach out to PageFly live chat and we are always happy to help.
Best regard,
Lawal | PageFly Team
I was surprised by how good their customer service is, even as a user that is not yet premium. I highly recommend this application not only for that, but also for how easy it is to create pages. I'd like they optimize the builder a bit more and it would be great if they had more templates, for shorting my time to do some things. I am really considering being your customer for much longer. Thank you so much for everything.
Hi Rosa,
Thank you very much for this awesome feedback. It really encourages us to keep up the best quality support to all of our customers.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
Please do not hesitate to let us know if you have any further questions.
Touqir | PageFly Team