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I really enjoy using this builder for custom pages on my shopify store. It gives me great flexibility when it comes to layout and I can tailor all of my pages to suit a specific need. Whenever I have any problems, the support team are always really helpful and quick to fix the issues.
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you.
I know that there are some issues while you are using PageFly, we noted all and we will improve PageFly better for you.
Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
PageFly | Kate - Customer Success Manager
Good costumer service fast and easy help. very easy to use program with good templates you can use :)
Hi Frederik,
Thank you so much for your amazing review. I'm very glad to know that you are satisfied with our app and support.
Rest assured that we try our best to serve you better so let us know anytime you need help, we are here for you!
Cheers!
Zee | PageFly Team
Amazing customer service, 24/7 chat, fast response, friendly help. First time I use a page builder with this amazing built in customer support. Definitely recommend.
Hi Bryan,
Thank you so much for your feedback for your experience with PageFly and I really appreciate this much.
I am truly happy that you have a positive experience with us and this is a huge encouragement for us to improve ourselves.
Let us know if you need any help.
Cookie - PageFly Team
The builder itself is very user-friendly, but the main reason I'm leaving a review is for their Customer Service. I've came across some user errors and they're always available to help me and resolve it.
We would just like to say thank you for the good review.
We are very grateful for your continued patronage because we wouldn’t be here without customers like you.
If you have any questions, please contact us via LiveChat, and we will be happy to assist you.
Thank you, again, and have a great day!
PageFly | Kate - Customer Success Manager
The customer service is excellent. When building out your webpage you are never alone! They'll answer your questions very quickly and even send an email post chat with a transcript of the conversion. They also use loom videos to describe how to do things. Very helpful.
Thank you for taking the time to leave a review.
We strive to provide our users with the best possible app and your feedback motivates us to continue improving and adding new features to make your experience even better.
If you need any further assistance, please let us know via Live Chat!
Emad - PageFly Team
Great people, and great service 10/10. They helped me so fast and the pages you can make are really good. Great app
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Orange - PageFly Team
The support team is very good, enthusiastic, fast. We appreciate the service and support of pagefly.
Thank you for taking the time to share your opinion on PageFly.
We take pride in giving outstanding service to every customer and I'm really overjoyed to receive your compliments and appreciation. Your satisfaction is our top mission and we are happy to achieve this.
We are always here, anytime you need so feel free to let us know if you need our support. Have a great day!
Travis | PageFly Team
Excellent! their team helps us with all the questions! they are so kind that you do not feel uncomfortable asking them! Highly recommend! and thank you Boo and Orange! they where so kind and help me setting my page!!
Thank you very much for taking the time to share your thoughts with us!
It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you.
As discussed, please don't hesitate of getting back in touch if you need any further assistance.
All the best!
Boo | PageFly Team
Great assistance. Chloe was very fast in solving my problems ! So 5/5 is well deserved. Thank you! :)
Thank you for taking the time to leave feedback about our app! We are thrilled to hear that you are enjoying your experience with it.
We strive our best to bring you greater experiences with PageFly.
If you need any further assistance, please let us know.
Chloe - PageFly Team
This app was terrible after the upgrade and customer service was awful. my pages remained broken and I would never use this app again. I had pages go down in the middle of the day and they did nothing to fix it saying they will get back to me in 24 hours. An app that deals with your product pages should not have you wait hours with a broken page. I lost THOUSANDS of dollars with this app! HORRIBLE! I would give it a ZERO if I could.
Hi there,
On behalf of the PageFly team, I want to send you the deepest apology for everything that made you unsatisfied with us. I truly understand how frustrated you felt at that time and I felt so sorry because we could not be able to assist you.
Day by day, we have been trying so hard to improve our app and support quality because our aim is always bringing great experiences to our customers.
One day when you are back, we do hope that we will have a precious opportunity to assist you.
PageFly | Kate - Customer Success Manager