Avis (10 594)
Affiner
-
Par note
Great support from team. Thanks Hamza and Kyo.
They helped me to adjust the size of fonts inside dropdown menu.
It was troublesome due to necessity to over write on theme with
css code.
Thank you so much for taking the time to leave us such a great review.
We are happy to read that you are having a good experience with PageFly and our support team.
Please let us know if there's anything that we can help you with in the future. We are always happy to assist.
Kind Regards,
Kyo | PageFly Team.
Amazing customer service. The app still has some bugs which need fixing but the team is always there to help.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
a great application to make a landing page seemed a little complicated at first but with time you get used to it and then it becomes easy.
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Anytime you need help, please feel free to reach out to us, we are always here to support you!
Lin | PageFly Team
Cara, entre todos os aplicativos que já usei, eles são os que respondem mais rápido e sempre assertivos... Toda hora abro o chat por não saber como usar a plataforma, e eles em questão de poucos minutos me ajudam e fazem minhas ideias se realizarem, muito obrigado a todos da pagefly!! Muito TOP a equipe
Obrigado pela avaliação incrível, André ! Trabalhamos duro para atender às expectativas como a sua e ficamos felizes em saber que atingimos a meta para você. Abraço!
Por favor, não hesite em nos enviar uma mensagem a qualquer momento se precisar de mais ajuda.
Cumprimentos,
Aldwin - Equipe PageFly
App worked fine for a few weeks and now the page I created no longer loads. These things happen, but their customer service is absolutely awful. Having support for any app or software is almost just as important as the app itself.
And their support team is almost non existent. I'm grateful I actually got a response, but it's been back and forth with no solution in sight. They've forgotten what the original issue is and respond once every 12 hrs or so. They have no sense of urgency nor do they care about their customers.
DO NOT install this app and use if you expect customer support to help with the eventual issues it will have.
*After reading my review on here, their support was able to fix my issue within a few minutes. They missed my email granting them access to my shopify account but not when I resent it to them. So what could have been fixed 3 days ago, was fixed within 5 minutes after my poor review, which I've since updated from 1 star to 3. Make of it what you will.
Great customer service and friendly support. I am happy I choose this company for my website template
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Miro - PageFly Team
I just discovered this app and it gave me all the options to make my store look beautiful. Beautiful templates, easy interface and most importantly friendly support staff impressed me with this app. Thank you.
Thank you for taking the time to share this wonderful review on PageFly.
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Your satisfaction is our top mission and we are happy to achieve this.
We are always here, anytime you need so feel free to let us know if you need our support. Have a great day!
Lin | PageFly
work perfectly! and really good customer service, active and effective, I'll recommend to all the Shopify sellers
Thank you so much for your review. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.
Our support team is online 24/7 and feel free to let us know if you need any assistance.
Cara - PageFly Team
I feel the app isn't as user friendly as it could be. However, the tech support is very good. I'm creating a landing page and had questions, I contacted PageFly technical support via the chat and spoke with Angel. He was very helpful! He addressed my concerns, made a video for me to follow and helped me get my landing page done. Thanks!
We are so happy that you had a fantastic time with us and we were able to help you. And thank you for your trust, we’re thankful for amazing customers like you.
PageFly was created to help users to create and customize pages without as much as code possible. However, in some cases, our support team needs to check many factors that make conflicts with PageFly, therefore we will need to add code to fix these gaps.
We have been trying our best to improve PageFly better and better in the future and we really want to help you whenever you need us.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Thx to Chole she is a really good staff Thx to Chole she is a really good staffThx to Chole she is a really good staffThx to Chole she is a really good staff
Thank you for spending your valuable time sharing your feedback with PageFly. I truly appreciate reading your kind and loving words.
Once again, thank you for choosing PageFly, and do not hesitate to contact us if you need any further assistance. We are here 24/7 to help!
Chloe - PageFly Team