PageFly Landing Page Builder
Répond à nos normes les plus strictes en matière de performance, de conception et d’intégration. En savoir plusS’ouvre dans une nouvelle fenêtre
Avis (5 790)
Affiner
-
Par note
Deeply disappointed. I thought this was built for shopify and prepared to run smoothly. We've created a home page with this page and used it for our black friday sale. What a mistake!!! That was a lot of trust on one app.
It was all wrong... the page had a lot of bugs and issues, it took ages to load, the side menu bar did not work... a real huge disaster.
Please do not use this app for anything important.
Thank you for sharing your feedback.
Firstly, I would like to take full responsibility for the poor experience you had and acknowledge that your 1-star review is completely justified. On behalf of the PageFly team, please accept our sincere apologies for everything that made you disappointed while using our app.
I took the time to carefully read your review and truly understand how much frustration and inconvenience this caused you. This is not the experience we aim to deliver, especially when customers place their trust in PageFly for important work. Your feedback is a serious lesson for our team and has been shared internally so we can improve both our product and support.
After receiving your review, we did try to contact you with the hope of checking the issue and fixing it properly, but unfortunately we haven’t heard back from you yet. It is always our responsibility to investigate and resolve any problems, and we would really appreciate the opportunity to assist you again.
If you are willing to give us another chance, please don’t hesitate to reach out via our 24/7 live chat or email. We are committed to providing you with a better experience and are always here whenever you need our support.
Best regards,
PageFly | Kate – Customer Success Manager
installed global code on my site, despite my only having a test page, which then screwed up the pdp and it took 7 hours to figure out that pagefly added random code even when I wasn't using their app!!!!
We’re truly sorry for the frustration and disruption this caused you.
You’re absolutely right — this should not have happened, and we take full responsibility for the impact on your product pages.
Our team has identified the root cause, removed the added global code, and implemented a fix to prevent this from happening again. Please kindly check your store now and let us know if everything is working as expected.
We sincerely apologize for the time it took you to track this down. Your feedback is extremely important to us, and it helps us improve both our app and internal checks moving forward. If there’s anything else we can do to assist or verify on your store, we’re here and ready to help.
Kate | Customer Success Manager
I did not have a good experience with this app. Despite all reviews I find the editor to be very hard to work with (I am a technical person and pretty quick in adapting) and when I was done I was seeing weird stuff on the live link. 2 days went by and tech support could not figure out the issue. The chat is also confusing as so many people join and leave so each person has to go back and review everything from the beginning and you have to hope they get it right. I do not recommend this app.
Thank you for taking the time to leave us a review!
We’re truly sorry for the difficult and frustrating experience you’ve had with PageFly. We completely understand how disappointing it is — especially as someone technical who adapts quickly — to find the editor hard to work with, see unexpected issues on the live site after finishing your design, and then spend two days without a clear resolution from support. We also hear you loud and clear about how confusing and inefficient the chat can feel when agents change frequently and context gets lost. This is far from the smooth, reliable experience we want every merchant to have, and we sincerely regret letting you down.
Your detailed feedback is incredibly valuable and has already been shared with our product and support teams so we can improve the editor usability, fix those live-preview inconsistencies, and make our chat support more consistent and effective.
We’d genuinely appreciate the opportunity to turn this around for you. If you’re open to it, please jump back into our 24/7 live chat — Our team is always ready to assist, investigate the live-link issues thoroughly, and help get everything working perfectly.
Your satisfaction means a lot to us, and we’re here whenever you’re ready.
Warm regards,
PageFly | Kate – Customer Success Manager
HOMEPAGE STOPPED WORKING!! MASSIVE IMPACT ON BUSINESS.
I don't know how the long issue was happening, but my homepage and some product pages were not loading on some versions on iPhone. This is the THIRD time this year I have had this issue. Other times caught it early, but I suspect this could have been an issue for a few days.
Detrimental to business. If I didn't have so many live pages, I would definitely be looking for a new app right now.
I was speaking to Miracle, who just ended the chat without a full resolution. which was also rude.
Thank you for sharing your feedback.
We sincerely apologize for the serious inconvenience caused when your homepage and product pages stopped loading properly. We completely understand how disruptive this can be, especially when it impacts your business. Our development team has reviewed this issue carefully and is working to prevent similar cases from happening again.
We also regret that your recent chat with our support agent didn’t end as smoothly as it should have. This has been addressed internally to ensure a better support experience moving forward.
We truly appreciate that you decided to stay with PageFly and give us a second chance to serve you. Your trust means a lot to us, and we’ll continue to do our best to ensure your store runs smoothly.
At the moment, we’re still waiting for your response so we can assist you further if needed.
Best regards,
PageFly | Kate – Customer Success Manager
Speed is terrible, no automatic saving feature, not hard to create with, but there are cleaner options out there. Cost me a few extra hours of work. I'd highly recommend their most popular competitor.
Thank you for sharing your feedback.
On behalf of the PageFly team, thank you for taking the time to share your honest feedback. We’re truly sorry for the frustrating experience you had, and your rating is completely understandable.
We carefully read your review and understand how slow performance, the lack of an automatic saving feature, and the extra hours of work impacted you. Even if page creation itself wasn’t difficult, losing time because of these issues is not acceptable, and this is a serious lesson for our team.
We completely respect your decision to explore other solutions. That said, we genuinely hope you might consider giving PageFly another chance. If you’re open to it, our support team would be more than happy to personally review your setup and see how we can make things right for your store. You can reach us anytime via the in-app 24/7 live chat.
Customer satisfaction is always our top priority, and your feedback is a strong reminder for us to keep improving. Once again, we’re very sorry for your experience and truly hope to have another opportunity to support you in the future.
Best regards,
PageFly | Kate – Customer Success Manager
Uninstalled PageFly after spending hours trying to build my page. Doesn't work well with Loox. Several buttons are broken in the app including critical links to documentation to be successful.
Thank you for taking the time to share your feedback.
We’re truly sorry for the difficulties you faced while building your page and for the inconvenience caused by the issues with Loox integration and broken links in the app. Our development team has reviewed these problems and is working on improvements to ensure a smoother, more stable experience for all users.
We really appreciate that you decided to give PageFly another chance — your trust means a lot to us. We’re always here to assist you whenever you’re ready, and we’re still waiting for your response to help you further.
Best regards,
PageFly | Kate – Customer Success Manager
Beware of this App. I asked for assistance from their support to create a landing page and afterwards i want to take it down, now my header and footer is disabled and now showing up anymore. The support saying I have to check with the theme developer and they can't do anything about. All the works we have done are now gone because of this freaking app
Thank you for taking the time to leave us a review!
We’re truly sorry for the inconvenience and frustration you’ve experienced with PageFly. We completely understand how upsetting it is to have your header and footer disappear after working on a landing page — especially when you trusted our support team for help, only to feel like your efforts were lost. We sincerely regret that we let you down and that our guidance at the time wasn’t clear or effective enough.
Our team has reached out a few times to better understand the situation and offer our assistance, but we haven’t heard back yet. We’re still here and ready to help whenever you’re available — whether it’s restoring your header and footer, recovering your previous work, walking you through the correct steps, or anything else you need.
Your satisfaction means a lot to us, and we’d truly love the opportunity to make things right and regain your trust.
Please feel free to reply here or jump back into our 24/7 live chat/email anytime. We’ll be waiting to support you.
Warm regards,
PageFly | Kate – Customer Success Manager
Terrible very dissatisfied with this app. Uninstalling
We’re truly sorry to hear that your experience with PageFly was disappointing. This is not the experience we want any customer to have, and we take your feedback seriously.
If there was a specific issue or frustration that led to this decision, we would really appreciate the opportunity to understand it better and see if there’s anything we can do to make things right. Our support team is available 24/7 and always ready to help.
Thank you for giving PageFly a try. Should you ever reconsider, we’d be more than happy to assist you again.
Kate | Customer Success Manager
Such a worse app and support. Even small issue like font not applying, their support team can't fix. Wasted weeks on it. Such a horrible app. Even font which is very popular "Montserrat" available in their app. When I set in settings, it don't app when we preview. And their dump support team even don't know whats going on.
Thank you for taking the time to share your feedback.
We’re truly sorry for the frustration you experienced with the font issue and for the inconvenience it caused. We completely understand how disappointing it must be when something as simple as font styling doesn’t work as expected.
Our technical team has reviewed the case carefully and provided a solution to help fix the Montserrat font display issue.
We truly appreciate your patience and understanding while we worked on this. At the moment, we’ve already offered a solution and are waiting for your response so we can make sure everything works properly on your store.
Best regards,
PageFly | Kate – Customer Success Manager
Avoid this app.
1: their system has a huge duplication issue that means if you ever take theme backups etc, Pagefly can duplicate every single page created using it. (We ended up with over 3,000 duplicate pages). Their support refuses to acknowledge or attempt to fix this issue.
2: Poor support - we've had to contact them countless times with bugs and they fail to understand common terminology when trying to discuss the problem (e.g. a Shopify Template versus a Pagefly Template)
3: Leaving them is difficult. For some reason their page mapping is incredible strict - if you delete a template in pagefly which is no longer being used (e.g. you made a separate template in Shopify and applied it to a page).... Pagefly will fully delete the page, even though it's no longer anything to do with that page.
Thank you for taking the time to share your detailed feedback.
We’re very sorry for the difficulties and frustration you faced while using PageFly.
Our team has carefully reviewed the duplication and page mapping issues you mentioned and is working to prevent similar cases from happening in the future.
We also acknowledge your feedback about communication quality, and we’re continuing to improve our training so our support team can better understand and assist with complex technical topics.
We truly value your input — it helps us identify where we can do better. At the moment, we’re still waiting for your response so we can follow up and help resolve these issues for you.
Best regards,
PageFly | Kate – Customer Success Manager