Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
13 janvier 2024

Customer service is wonderful. The app could be more intuitive and less finicky, but overall it is very helpful.

HolaAmigoBox
États-Unis
Presque 3 ans d’utilisation de l’application
PageFly a répondu 19 janvier 2024

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.

I feel happy that our support team could assist you. We will improve our app to make it better and better.

Please let us know if you need any help.
Kate - PageFly Customer Success Manager

18 avril 2024

I really appreciated for Kane help. After my question they have sent me video for better understanding..

Alina Store
Turquie
9 jours d’utilisation de l’application
PageFly a répondu 3 mai 2024

Thank you so much for your lovely words!

We will keep working hard every day to make our support and app better for you. We will improve our app to make it easier and better for you to use.

If you have any more questions or need further assistance, feel free to reach out. We're always here to help!

Kind regards,
Kate | PageFly Customer Success Manager

22 janvier 2024

They Provide the best customer Support.
Thanks

PureFit Nutrition
États-Unis
Presque 2 ans d’utilisation de l’application
PageFly a répondu 19 février 2024

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.

I feel happy that our support team could assist you. We will improve our app to make it better and better.

Please let us know if you need any help, we are always here for you!
Kate - PageFly Customer Success Manager

22 mars 2024

The experience is good and the template easy to edit. The support team is good too.

Lush Magnet
États-Unis
6 jours d’utilisation de l’application
PageFly a répondu 9 avril 2024

Hi there, how are you? I hope you are enjoying your day over there!

We are all deeply grateful for your words. It’s our duly honor to be a helpful assistant to you on your experience with PageFly. We are still learning to improve ourselves and our dear customer’s compliment is a great source of inspiration for us.

Thank you so much for choosing PageFly and stay with us!

PageFly | Kate - Customer Success Manager

28 mars 2024

Great customer support - always prompt response

Maisonje
Australie
Environ 2 mois d’utilisation de l’application
PageFly a répondu 9 avril 2024

Hello,

Thank you for taking the time to share your experience with PageFly!

We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time.

Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.

Best regards,
Kate - PageFly Customer Success Manager

8 avril 2024

elle propose des templates professionnels et le service clientèle est disponible en tout temps

bokonzi
Belgique
12 jours d’utilisation de l’application
PageFly a répondu 3 mai 2024

Au nom de l'équipe PageFly, merci beaucoup de nous avoir laissé un retour sur votre expérience avec PageFly.

Je suis heureux que notre équipe d'assistance puisse vous aider. Nous améliorerons notre application pour la rendre de mieux en mieux afin d'améliorer votre expérience avec nous.

S'il vous plaît laissez-nous savoir si vous avez besoin d'aide.
Kate - Responsable du succès client PageFly

8 décembre 2023

Pagefly is an amazing tool to enhance the look and feel of any website...Indeed, just like most other tech related things, there is a learning curve to using this well..it can be quite challenging in the start (and hence the 4 stars), but gets better as you get the hang of it. The live support though is amazing..to help you at a moment's notice. I was assisted by a person named Jess and she was amazing help.

I would suggest Pagefly to implement/integrate live web calls (like skype/zoom/teams) to compliment the live support that you provide to aid in quicker information flow between client and support for faster resolution. The sharing of screenshots, etc takes too long and is cumbersome to resolve every issue, especially if there are several queries or the client is not that savvy. This would really set you apart from your competitors. (I should actually be credited for this amazing business idea :D :D). Looking forward to amazing results with Pagefly. Cheers.

Mysstique
Canada
8 mois d’utilisation de l’application
PageFly a répondu 11 décembre 2023

Hi there, so glad to see that you are having a good time with PageFly team!

Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations.

Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.

Have a nice day, and stay safe!

PageFly | Kate - Customer Success Manager

6 janvier 2024

Support was fast and most helpful. I got great professional advise on how to install and create functional landing page. Abed was on the ball! Thanks/

StepUp Coffee
États-Unis
Environ un mois d’utilisation de l’application
PageFly a répondu 19 janvier 2024

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.

I feel happy that our support team could assist you. We will improve our app to make it better and better.

Please let us know if you need any help.
Kate - PageFly Customer Success Manager

6 décembre 2023

Super helpful and friendly customer service staff. They will guide you and try their best to help you solve your problem. The app is easy to use. But for the first time user you may get confuse a bit but later on you will adapt to it fast.

Dafeya.co
Malaisie
Environ un an d’utilisation de l’application
PageFly a répondu 7 décembre 2023

Hi there, so glad to see that you are having a good time with PageFly team!

Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations.

Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.

Have a nice day, and stay safe!

PageFly | Kate - Customer Success Manager

27 décembre 2023

PageFly has truly transformed my Shopify store-building experience. The flexibility it offers in designing pages is fantastic, and the drag-and-drop functionality makes the process seamless. While it's been a game-changer for me, a little more guidance in certain areas would make it a perfect 5-star experience. Overall, I highly recommend PageFly for anyone looking to elevate their store design effortlessly

Leela Gold Adornments
Inde
14 jours d’utilisation de l’application
PageFly a répondu 19 janvier 2024

Thank you so much for your lovely words!

We will keep working hard every day to make our support and app better for you. We will improve our app to make it easier and better for you to use.

If you have any more questions or need further assistance, feel free to reach out. We're always here to help!

Kind regards,
Kate | PageFly Customer Success Manager