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I had an extremely hard time accessing the homepage to edit my site because I had cleared my browser, and it decided not to allow me to log in. After contacting Shopify and Page Fly twice, I finally got put in contact with someone determined to help me. Ellie was great. Even though I was frustrated, she was determined to find the solution. She took the time to find the answer instead of giving me some troubleshooting nonsense as others did. I am extremely satisfied with this service, and if I could give her a personal 5-star review, I would!
Thanks for sharing your review with me and my team and this made our day!
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
Let us know if you have any questions or need help.
Ellie - PageFly Team
Thanks to Anne and PageFly dev team. They helped me custom code my page and give me the best solution. Best service ever, thanks again.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! 💪
Have a wonderful day, and take care!
Anne | PageFly Team
amazing customer service and perfect app !!!
péssima atualização recente, dificultando 200% o acesso ao app, tem dias que nem abre pra você ter noção. Se tiver qualquer app semelhante mesmo que inferior a esse, teste ele.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app, especially the new version.
We hold ourselves to a high standard, and we regret that we fell short of your expectations.
We appreciate you taking the time to bring your concerns to our attention. To prevent similar issues from happening in the future, we are trying to improve our app to avoid the issues when you experience.
We take your concerns seriously and are committed to making the necessary improvements.
We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right.
We value your business with PageFly, and we are committed to providing you with the best possible service.
Thank you for your understanding, and I look forward to hearing back from you soon. We are always there for you to assist you anytime you need us.
Best regards,
PageFly | Kate - Customer Success Manager
Rock-solid support & Solutions. Nathan and Salem are tearing it up over there. Like, Machetes and Coconuts, Game-Meats, Living by the Sea, etc...
Cheers Lads!
The app is great, but the biggest value is the 24/7 customer support! If their app supports it, you literally just have to ask for help and they will help you build it. They are so knowleagable and super friendly.
Hey Amy!!
Thank you, you are so sweet! It makes our team happy to learn you are finding our app great. We all work hard so our customers can enjoy it! And as well work harder to be 24/7 prepare and ready to serve all day, all time. Remember that if you need further help you can drop us a message on live chat, I will be looking forward to talking to you again.
Wishing you the very best,
Cristian - PageFly Team
Paid for additional service. What I got was not great quality so that it keeps breaking whenever time there are updates. Then, when we request to fix issues caused by the updates, they denied. I have been using this app more than years this is how they treat customers. BE AWARE.
Years of time and money spent on this platform were completely wasted.
Thank you so much for such a great review. We are delighted to hear that you value the efforts we have put toward assisting and supporting customers. Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns feel free to contact us in the Live chat window, we are willing to help you.
PageFly | Kate - Customer Success Manager
This is by far the best Shopify App ever. The 1 star reviews must be from people that have no coding or previous web design experience. I am by no means an expert in web design, but this app has worked perfectly for me and my needs. I have built my companies whole website on PageFly and it looks like a site that would have cost thousands of $ to pay a web designer for. I can understand if you have no previous web design experience why this app would be difficult for you, but for someone with basic html knowledge that is all you need. They recently rolled out a PRO plan that has BEAUTIFUL templates, so even if you have NO EXPERIENCE, you can still build a beautiful site for cheaper than a web designer or Shopify Theme. Also, their support has been very helpful and fast and I have not had a bad experience with it like other people have mentioned. 5/5, would highly recommend!
PageFLY is the best APP I have used. The author is very patient to help me solve all my problems, thanks again. This is your best choice. I recommend it
Thanks you so much for your generous review. It means a lot for us and it's a real motivation for us to keep improving the service to ensure that it will meet your expectations.
Please don't hesitate to contact via Livechat if we can be of any further assistance. We are here 24/7 to help you.
Hailey - PageFly Team
The app is quite easy to use but the real advantage is the support with a great team, always ready to help and give us a solution to our problem. It helped me building my ecommerce with the flexibility I needed. Good experience.
I just wanted you to know that we truly enjoy serving you and feel honored to be your chosen app. Your business is much appreciated, and we will do our very best to continue to meet your expectations.
Thanks again! We look forward to serving you for many years to come.
PageFly | Kate - Customer Success Manager