리뷰 (12,027)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2025년 1월 1일

Awesome, Tam is great, immediate assistance with an issue i had with the page

Charmain Collection
캐나다
앱 사용 기간 6일
답글 PageFly개 2025년 1월 20일

We are thrilled to receive your 5-star review highlighting our support team. It's gratifying to know that our efforts have made a positive impact on your experience. We strive to provide exceptional service, and your feedback reinforces our commitment.

Should you need any further assistance or have suggestions, feel free to contact us anytime.

Tam - PageFly Team

2025년 2월 26일

Bästa support löste problem snabbt och över min förväntan, kan starkt rekommendera PageFly

ZooFynd
스웨덴
앱 사용 기간 5개월
2024년 12월 11일

Zee from the customer support team was very helpful! Good support.

Soldiers Gift
노르웨이
앱 사용 기간 29일
답글 PageFly개 2024년 12월 25일

Hi Brage Grande,

It's Zee from PageFly support team and I'm very grateful for your amazing review about my support. It really means a lot to me and my team.

If you need help, feel free to reach out to us anytime.

Best,
Zee | PageFly Team

2024년 10월 23일

Had a very rude agent today when I saw that the UI for PageFly was broken yet again. There's no way for me post a screenshot, but the User Interface has broken 3 times where the titles of commands, features all show Database Titles with underscores all over the place.

Not sure how they can control this, but I have 3 sites that use PageFly and when you have a support agent insulting you while you're trying to make your site better is not an asset to PageFly.

AmericanArtDecor.com
미국
앱 사용 기간 대략 1년
답글 PageFly개 2024년 10월 27일

Dear AmericanArtDecor.com representatives,

On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team.

Right after the issue happened, our Technical Support Leader checked the issue with our System team and fixed it - we are truly happy that you gave us that chance to solve the issue for you.

Regarding the support performance, this is a big lesson for us. I make sure there will be a penalty for the support operator and we will continue improving our support training to ensure the whole support team have a good skills in support customers like you.

We really appreciate your honest feedback here and really hope to have another chance to get back your trust as you are so important to us. There is nothing more important than getting back your satisfaction.

We have followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support.

We want to do everything we can to make things right.

We value your business with PageFly, and we are committed to providing you with the best possible service.

We already contacted you and we hope to hear from you soon.

I will be looking forward to hearing back from you

Best regards,
PageFly | Cookie - Customer Satisfaction Manager

2024년 10월 17일에 편집됨

If you are looking to elevate your store‘s appearance with beautiful templates and sections, pagefly is great! The support agents are very good. Today I had Usman helping me and he did everything possible to assist me with one and each inquiry. He even recommended a video where he was explaining every step with audio. Really easy to understand!

Duanos
스위스
앱 사용 기간 7개월
답글 PageFly개 2024년 10월 27일

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Saeed - PageFly Team

2024년 12월 10일

The support staff Aasim helped me fix my site and was very professional. He recorded everything and sent me different tutorials. Great Guy!

Passagerar Prinsessan
스웨덴
앱 사용 기간 1일
답글 PageFly개 2024년 12월 25일

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Aasim - PageFly Team

2024년 11월 6일

Very good support always there when i have questions

Fastpromts
독일
앱 사용 기간 9개월
답글 PageFly개 2024년 11월 15일

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Have a nice day!

Rasheed - PageFly Team

2025년 2월 19일

Great experience. Customer service is wonderful.

Lumira Fit
미국
앱 사용 기간 14일
답글 PageFly개 2025년 2월 21일

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Saeed - PageFly Team

2024년 10월 18일에 편집됨

They are doing an awesome job. The tools are great and quick to build on.

I just wish that they would add support for Shopify's native filters and search tools too! But a great experience overall. Pretty much indispensable.

Activity Kidz
인도
앱 사용 기간 5개월
답글 PageFly개 2024년 10월 27일

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Cookie - PageFly Team

2024년 12월 9일

Excellent live support. Way to go, PageFly!

Party Stuff
캐나다
앱 사용 기간 5개월
답글 PageFly개 2024년 12월 25일

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Usman - PageFly Team