리뷰 (10,496)
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평점별
Installed PageFly 24 hours ago. In this time, the whole Black Friday landingpage has been built. Had multiple errors and questions, which Kate from the live-chat support helped me out on. She was talented, focused and was helpfull with all changes. Even though my tasks took quite a bit of time, the supportee stayed with me.
Stay away from this app - we builded every product page with their system and everything worked well - until they made their intern update. From that moment on everything broke down. Our product pages showed other products, the texts were not longer to be seen, the product images and products suggestions were wrong! We reached out to the customer support and were fobbed off with the regular "we will fix it as soon as possible". If you are a shop owner you know what i am talking about: we were loosing customers, our social ads were linked to the wrong products = so we are loosing money for the last 4 days!
Hi,
I am so sorry for everything that made you unhappy and unsatisfied with our product and service.
I do understand your concern and feeling when the bugs happened and caused issues for your pages.
After we received your review, I and our team together checked all and tried to fix the issues.
Regarding the support service you mentioned in your review, we are having some new operators who are well-trained.
Thank you for giving us more chances to assist you, we will try our best to improve PageFly as well as our support to make you more satisfied.
PageFly | Kate - Customer Success Manager
わからないことがあったらチャットで質問でき、すぐに回答が返ってきます。初心者で分からないことだらけですが、ビデオ付きでわかりやすく教えてくれるのでとても助かります。これなら自分で1からページを作る事ができそうです！
貴重なお言葉ありがとうございます。 懸命に効率的に仕事をすることは、私を本当にやる気にさせてくれます
ご質問やご不明な点がございましたら、ライブ チャット ウィンドウからお気軽にメッセージをお送りください。 私たちはいつでもあなたを助ける準備ができています!
Mika - PageFly チーム
The app is really easy to use and the support is amazing! I love how amazing my website came out to be after using this app. 100% recommended!
Thanks for the kind words.
Your feedback means a lot to us and we will do our best to deserve your trust.
Please don't hesitate to contact us anytime if you need any more help.
Salem | PageFly Support Team
Pagefly has provided our store with the ability to customise and implement stunning and customised pages though their fully functional and simple to use tools. Their knowledge, expertise, and quality technical support is second to none and they have shown real care in following through with solution to any issue I have! If you are looking for a partner to work with you in making your store stand out and not just a bolt on APP, Pagefly are an excellent provider of stunning customisations for your store! HIGHLY RECOMMENDED!
Thank you so much for your time with me and my team and I am truly happy to read your thought about your experience using PageFly.
Your words are a big motivation for our team to improve and provide better support quality to you.
Don't hesitate to drop messages in live chat if you have any concerns,
Cookie - PageFly Team
Great navigation, I found this app to be very useful when building out my product pages. The support team was also amazing, super friendly and responsive!
Hi Cai,
Thank you so much for taking your time to share your thoughts with us. It was great to talk to you and I'm happy to know that you're satisfied with our app and support.
Please let us know if there's anything else we can assist you with in the future.
Kind regards,
Zee | PageFly Team
I'm using the Narrative Theme, which has a pretty mediocre and unintuitive Product Page layout. So, I installed PageFly to create a Product Page layout that's much more engaging. The app is super easy to use. And, whenever I run into an issue, the Live Chat customer support is there with prompt and helpful solutions.
Thanks so much for the high praise! We're always happy to hear when users are enjoying PageFly. We're here for you anytime.
Emad - PageFly Team
I am very impressed with this app and tech assistance that goes along with it.
Thanks Touriq for your quick and efficient help. I'm very satisfied with this app.
Hi Brian,
Thank you so much for spending your precious time giving us the feedback on Shopify App Store. Please feel free to contact us any time you need our help, we are just a click away.
Touqir | PageFly Team
Cookie from the support team was a great help!
Thank you so much for your amazing review for us on the App Store. I am so happy that I was able to assist you!
Please let us know if you need any assistance.
Cookie - PageFly Team
I'm very happy with this app. It is very easy to use it. Their support team is excellent and always want to help you! Thanks guys! Keep it up!