리뷰 (11,637)
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평점별
awesome customer service and very easy to make good looking professional pages! I have tried other page builders and this one I like the best
Hi Rice Runner,
Thank you so much for such a nice review. We are happy to hear that you value the efforts we have put toward assisting and supporting customers and this really made our day.
We have been continuously striving, improving the quality of product and services, bringing practical values to return for your trust.
So is there anything else I can do to make your store better? 😊
Please don't hesitate to contact us anytime if you need any more help.
Thank you!
Kate | Customer Success Manager at PageFly
I use this app to increase my conversion rate, and sometimes I get stuck, but then the great 24/7 live support always helps me out. Shoutout to Duong!
Thank you for your amazing review, I really appreciate your time.
Please let us know if you need any assistance, we are here for you.
Duong - PageFly Team
PageFly app has been a saviour! I've built all of my store pages apart from my home page on PageFly. The customer service is excellent! Nguyen responded to my message within a couple of minutes and helped resolve a small coding issue I had. Thanks so much!
Thank you so much for such a kind review - we believe that we can get better every day and with your review, we're one step closer. Again, we really appreciate it.
Nguyen Phuc | PageFly Team
Me gusta mucho esta app, es super intuitiva y dispone de muchas posibilidades. Cookie me ha ayudado muchisimo a conseguir lo que buscaba, super amable!
¡Muchas gracias por tu increíble reseña! Me alegro mucho de que PageFly le haya resultado útil. Y estoy muy contento de poder ayudarle con la pregunta.
Háganos saber si necesita ayuda. ¡Que tengas un lindo día!
Cookie - Equipo de PageFly
This apps is so good and user-friendly. And their CS and DEV team helped me solve the technical issue immediately :)
We are so glad that we were able to assist you! Thank you for putting your time to share your experience with us.
Your kind words mean a lot to our team and we will continue to support with our best abilities.
Natalie - PageFly Team
Gracias, me tubo mucha paciencia la persona que me atendió, agradezco mucho porque así logro mejorar mis paginas de aterrizaje
Hi Fernando,
I really appreciate you taking the time to share your feedback and being so open with us.
Please don't hesitate to drop us a message anytime if you need anymore help.
Regards,
Aldwin - PageFly Team
Kate From Pagefly helped me so much! I needed help rounding the corners of something where the standard tool does not work, and she walked me through exactly how to fix it. The app also is great and I have had it for over a year and have not really had issues yet with it. Overall pretty straightforward and works well.
Thank you so much for your wonderful review, I did share your words to my team!
Please don't hesitate to drop messages via live chat if you need any assistance, our support team is online 24/7 to support you.
Travis - PageFly Team
Best response and team behind this app. Definitely recommend it to anyone who wants to bring something extra to their store
Honestly, this app is probably one of the better page builders I've used in my 8 years in ecommerce. That said, the fact that after 4+ years of this app being on the market, it still does not have a usable A/B testing feature is a bit crazy to be honest. I've used many other page builders out there that have this feature but I have chosen to stick with PageFly (for now) because I do like the UI behind it and out of all of them out there it has the least issues. To say that you have to create a Google Analytics experiment to do A/B testing is not a feasible option, we have over 24,000 products that use the same page and to be told this has to be done for each product is just insane. I feel like an app that has been out for years, has many users, should have already had something in place for this. Also, speaking with support and being told "it's being worked on but we don't know when it will be done" is laughable as well. When I hear something like that (as an engineer myself) it is like saying, we havent started it and it's not even in our pipeline otherwise there would be an anticipated release date or at least beta date. Just a bit crazy to be honest that such a valuable feature when testing a website is not available after this long. The fact no one else is complaining about this is a bit shocking too.
Hi Gary,
I am Kate, PageFly's Customer Success Manager, I hope you are doing well.
I am contacting you today regarding the review you gave us yesterday. On behalf of the PageFly team, I am sorry for everything that made you unhappy with our app.
I spent a lot of time reading your feedback and the conversations between you and our operators. I deeply understand your feeling.
For many years, we still have prioritized optimizing and improving our core app to have long-term stability and especially this A/B test feature because this feature needs an exact working performance of Analytics.
So besides the UI/UX design team, the product team is also optimizing the core part.
Unfortunately, at the moment, we have not determined a release date for this feature, but I will discuss it in today's meeting and will send you an email notification when there is information.
Finally, from the bottom of my heart, I want to thank you for accompanying and sticking with PageFly from the first days until now, I really appreciate this. I am also sad that our app hasn't quite lived up to your expectations.
Thank you for your review comments, this is a big motivation for us to improve the app.
I hope to get empathy from you.
Regards,
Kate | PageFly Team
When there is a problem with my website, I asked their customer service. Of course, I don't know if the problem is on their app, but they also promised to try to solve it for me. I think their service is very good and worth using their app.