리뷰 (10,776)

전체 평점
4.9
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2018년 11월 21일

vous avez réglé mon problème rapidement et efficacement. La réponse fût rapide et le service courtois. Vous m'avez même répondu en français. Merci c'est apprécié.

Mouche Expert
캐나다
앱 사용 기간 8개월
2021년 5월 5일에 편집됨

I personally found this app very frustrating to use. I would find it useful if the 'bot'/chat help were able to talk on the phone or have a share-screen capability. I think issues would be sorted out much quicker if that was the case. I feel that their support tried to help me, but the platform seemed to have strange mini-bugs that made what I was creating look inaccurate.
Useful app, I found it hard to use.

Nutcessity
영국
앱 사용 기간 8개월
답글 PageFly개 2021년 5월 6일

Hi Mike,

On behalf of the PageFly Team, I really apologize for your bad experience with our app. This is our fault that made you unhappy and unsatisfied.

And I would like to thank you for your detailed review so we can know how we are doing and what we need to improve.
We still have many shortcomings in improving our app and our support, but we have been trying to improve all day by day.
Regarding the support call that you mentioned in your message, our team is planning this service type to implement it.

Your recommendations are always highly appreciated. Please let us know if you need any assistance, we are always willing to support you.

Best regards,
PageFly | Kate - Customer Success Manager

2022년 8월 9일

The staff responded quickly, and even though I was using the free version, they still took the trouble to teach me how to use it. Very comprehensive, I have upgraded the paid version. Saved me a ton of money, thanks so much to cookie, she's amazing!

Yobybo
미국
앱 사용 기간 8개월
답글 PageFly개 2022년 8월 12일

Thank you so much Hai for leaving me a review. I am happy that I could be able to help you with an issue in our app.

Your feedback really means a lot to me and my team. Just let me know if you need any assistance

Cookie - PageFly Team

2020년 9월 8일

PageFly is really convenient and easy to use, it still needs some improvements on some areas, but I am not worried about the fact that this apps will provide a lot more in the future.
The support and dev teams were patient and so useful to help us build our pages.
100% recommended !

DT WORKSHOP
프랑스
앱 사용 기간 8일
답글 PageFly개 2020년 9월 9일

Thank you so much for your generous review, we're working to improve our app day by day to make it easier & feature rich for our customers.

Meanwhile, don't hesitate to reach us for any issues or concerns anytime....

Thanks,
Shagar - PageFly Team

2022년 10월 3일에 편집됨

Recently asked for help from CARA. I was extremely impressed with the way she helped me in a calm and methodical way. she answered all my questions and dealt with them without drama. Thank you Cara.

YUSAE
포르투갈
앱 사용 기간 8개월
답글 PageFly개 2022년 10월 5일

Thank you so much, Charles, it’s a great motivation for me and the team to improve ourselves. It’s my pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day.

Have a nice day!

Cara - PageFly Team

2020년 1월 9일에 편집됨

I had a lot of requests for the support team and assumed they would be able to help me out with a couple of them. Turns out they helped on every single aspect, did it super fast and even made other suggestions and implementations that I hadn't even considered asking for. Blown away by how good their service was!

AirBoutiq
캐나다
앱 사용 기간 8개월
2019년 12월 7일

PageFly Advanced is simply amazing. It is very easy to use and offers great flexibility on the Pro plan already.
What's even better is the support: the team responds within minutes and don't stop until they really fixed it. I am quite happy I have found the app for our shop - it really helps us to scale up!

attaboy-store
스페인
앱 사용 기간 8개월
2020년 1월 24일

Paula is amazing! I needed help with my page when creating it and she told me exactly how to fix it and even did some of it for me! I definitely recommend this app!

Zappy's Auto Washes
미국
앱 사용 기간 8일
2022년 1월 17일

Nice to help, even it's not on pagefly! Thank you for your patience and the nice work. It's really helpful.

L&L Skin
중국
앱 사용 기간 8일
답글 PageFly개 2022년 1월 18일

I want you to know how happy we are because of your positive experience. Our priority is customer service and PageFly quality. This is a great motivation for us to improve PageFly better and better.

Our Livechat is 24/24, please feel free to contact us should you have any questions.

PageFly | Kate - Customer Success Manager

2022년 6월 7일

This is the first review I've ever written at the shopify app store and it's because this app truly deserve all 5 stars. I have scouted the entire internet and youtube looking for a way I can easily crate an About Us page without the experience of codes or having to sacrifice creative freedom for a page. I came across this app and decided to give it a try and it has been so amazing! Creating the page was a breeze, I was able to use the colors, fonts, and layout I wanted and the final result exceeded my original expectations. Their team reached out offering help which is super appreciated and they offer really great, detailed tutorials. Thank you so much for making an affordable app (with free options) for small businesses like mine.

Ahri + Rae
미국
앱 사용 기간 8개월
답글 PageFly개 2022년 6월 10일

Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good things you've mentioned in your review to heart.

Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

Please let us know if you have any questions.

PageFly | Kate - Customer Success Manager