Omtaler (10 628)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 95 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
24. mai 2020

Very easy to use and the support is very effective, they have solved all the problems i have had building my website

Positive Impact Shop
Spania
10 måneder bruker appen
PageFly svarte 25. mai 2020

It's been a great honor to work with you and thank you so so much for the loving words. Don't hesitate to reach out if you have any questions. Have an amazing day!

Nathan - PageFly team

8. september 2020

This app is amazing, the customer service is great. They reply super fast and solve any issue. You really can create anything with this app a must for shopify.

okoliving
USA
10 måneder bruker appen
PageFly svarte 9. september 2020

Thanks for sharing your review with us and this made our day! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you. Have a wonderful day, and take care!

PageFly | Kate - Customer Success Manager

30. juni 2022

Best website builder tool & the support team is so helpful. My companies website has been taken to a whole new level due to PageFly.

Novamier London
Storbritannia
10 måneder bruker appen
PageFly svarte 1. juli 2022

Wow, we are so happy to learn from you that your companies have gotten to a whole new level, that is amazing!
We, at PageFly, work really hard to make the editor as easy to use as possible so anyone can, with ease, build amazing pages and get awesome results.

Remember that if you need more help we are right there on the live chat, and happy to help you.

Best Regards,

Cristian | PageFly Team

9. mars 2021

In short: Perfect support! We reached out to get some assistance, and amazing Felipe was there in no time, super nice and smoothly solved every issue! For this kind of support this app deserves 5 stars

TZUF
Israel
10 måneder bruker appen
PageFly svarte 10. mars 2021

Thanks so much for your wonderful review! We're thrilled to hear how much you're enjoying using PageFly. If there's anything else we can do to help, please let us know!

Felipe - PageFly Team

28. februar 2021

awesome support and really helped redefining website as required, plus great option to test pagefly free version for lovely results

tintondemand.in
India
10 måneder bruker appen
PageFly svarte 1. mars 2021

Hi there,

We really appreciate you taking the time to share your feedback and being so open with us.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Aldwin - PageFly Team

6. juni 2020

is very good, a like, hava a plan free, that help us starting a e-comerce, the support is very good.

Lojas Havaianas
Brasil
10 måneder bruker appen
PageFly svarte 8. juni 2020

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Emad - PageFly Team

Redigert 16. april 2021

GO OUT if you have a BIG STORE. This only works for amateurs stores or with LOW TRAFFIC due problems resolution are too slow and there is PLENTY OF BUGS. IF you manage a BIG STORE... YOU'LL BE IN TROUBLES. NEW UPDATE 16th. April................................ The message received by operator speak it selfs........................." I'm still waiting for a response from our development team. As you may already know, the don't work on weekends so we may have to expect some delay in their response. (to do a find a replace text due users cant do it, and operators intermediate either) They have already been notified about your issue, and will reach you back as soon as possible. My sincere apology for the inconvenience. Your patience is much appreciated Update 16th April. Things are getting worst every day. Operators that don´t have the tools to assist customers after the new update realized by this company recently. Support replies fast.. yes BUT in 80% almost in cases we've received a message that they need forward the issue to the dev team and thats means 24h or MORE! We've discovered new incompatibilites with some apps installed that before their updates works perfectly. Now... NOT ANYMORE. For example, we use WISHLIST and there is a proper code in EVERY PAGE of us. Now, after PageFly Last updates code is not working anymore and we're tired to get always the same message: "Please allow me a couple of mins to see if I can reach anyone from our developmeant team to check on this issue"... and after a day still waiting that dev team will be cappable to do a "find a replace" code in theme... delaying obviously and getting harm seriously by this company. Please, just be careful if you have high traffic due in crash case.... you'll not get the help that you really need ON TIME. Operators are like robots forward 80-90% issues and getting waiting even Platinum customers as us. Let´s see what's next. :( Update 14th April. Sorry but can still voting even neutral due there is repeated issues. Also DEVELOPER team only works a few hours a day (free for 5pm! until next day). So.. if you need assistance on important matters, as for example your homepages has lost styles... simpley, you CAN´T and need to wait between 12-72 hours due weekends it does not works. GREAT! :( Now, for example is 2 pm here in Mexico BUT there is no one available until midnight so... = we can´t continue working because there is some stuff that must to be solved by tech team as, for example, try to figure out (really) why styles are losing everytime we made some modifications now on the new editor. MAN! If you want to run a GLOBAL business you have GLOBAL workers working for you anytime. And, even the support is pretty good for all most cases, you can´t be totally stopped due there is something that only is possible to fix for someone that only works from monday to friday a few hours. You have a lot of customers, your costs to increase your developer team will be rewarded with a (real) quality customers services and also helps A LOT to your customers don´t get stopped due there is something that it does not works at should be. (even repeated issues) Anyway... good luck! You're gonna to need it. Another customer affected by the last PageFly updates.............

The Lord Of The Magic
Mexico
10 måneder bruker appen
PageFly svarte 8. april 2021

Firstly, I would like to apologize for everything that makes you unhappy and make you have a bad experience.
Before releasing this new version, even though we tested it many times in the past, there are some bugs we can't be aware of when it is released. This is a big lesson for us and we promise to fix all the bugs and this situation won’t happen again.
Our team is trying days and nights to fix the bugs you mentioned in your review and we really want to have more chances to serve and assist you. We are always willing to help when you need. Please feel free to let us know if you have any further questions or concerns.

PageFly | Kate - Customer Success Manager

31. august 2022

We used this app to take some of our website pages to the next level—Pagefly has just enough flexibility to create what we want without the complexity to make it a struggle. To this point, we've received exceptionally knowledgable support, as well. A+

Buff City Soap
USA
10 måneder bruker appen
PageFly svarte 12. september 2022

Hey there,

Thank you so much for sharing your experience with PageFly.
WE are happy to learn that we provide flexibility for you to build amazing pages without much hassle!

Your thoughts on our support are well received as well, remember that if further assistance is needed please just do let us know!

Best Regards,

Cristian | PageFly Team

30. august 2021

The most amazing costumer service ever! They answer very quickly in the live chat and help with any kind of question or problem!

One Meow Two Souls
Israel
10 måneder bruker appen
PageFly svarte 31. august 2021

We would just like to say thank you for the good review. We are very grateful for your continued patronage because we wouldn’t be here without customers like you. If you have any questions, please contact us via Livechat, and we will be happy to assist you. Thank you, again, and have a great day!

PageFly | Kate - Customer Success Manager

13. januar 2021

great customer service from angel!! the rest of customer service is always helpful and easy to access

Ava Beauti
Australia
10 måneder bruker appen
PageFly svarte 3. februar 2021

Greetings We are very happy that you are enjoying our product, we want to thank you for taking the time to share your words with the Shopify community.
We are always willing to help you so please let us know when you need our help.

Angel - PageFly Team