Omtaler (11 637)
Raffiner
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Etter vurdering
muito top eu adorei o app recomendo muitooooooooooooooooooo ele, me ajuda dmss e vou recomendar a meus amigos
Muito obrigado pela sua generosa avaliação! <3
Continuaremos trabalhando duro para tornar nosso suporte e aplicativo o melhor possível.
Não hesite em entrar em contato sempre que precisar de ajuda.
Estaremos sempre aqui para ajudar a você.
Atenciosamente
Tyler - Equipe de suporte do PageFly
So far so good! Had one minor issue and tech support were so helpful and quick at sorting it out! Thank you!
I was having trouble with my color swatches. Timber helped me figure out the issue. Pagefly has great customer service. I would recommend it to anyone.
Hi Jalesa, thanks for your review. This means a lot to me. I really appreciate it and it motivates me and my colleagues to improve our app and service better and better for you.
Once again, thanks for your review, and have a good day, Jalesa.
Timber - PageFly Team
I really want to like this app, as the builder is quite flexible and intuitive. But two things have been absolutely unacceptable, and I'm in search for a replacement app: 1. There have been a number of times when things just spontaneously break or stop working - like images with links, 3rd party subscription integration (which they support, not custom), or basic formatting. Published live pages have had bugs like that pop up a handful of times, and sometimes it's a real issue since they go unnoticed until a customer discovers them. Support is happy to fix them, but even upon request I've never gotten a straight answer about why they happen in the first place. It seems every time the app is updated things across existing pages break... or just randomly. 2. This is the biggy - on more than one occasion support has responded to one of these bug inquires with a "fix" that has broken major components of our site. Most recently they fixed an image link glitch and published the page to the wrong URL, so all links to the page (our primary selling page) went to a 404 error. Whatever code they added also broke the Add to Cart functionality across our entire site, so no customers could add any products to the cart to place orders. Their devs made these changes overnight and published them live, without consulting with me or my team, and obviously without proper QA. We probably lost $1k of order revenue (a lot for our small operation) because of that misstep. I've worked in web and tech for a long time, and I can't believe they would actually publish live code without ensuring the core functionality of the site isn't affected AND without go-ahead from the customer (me). Support is responsive and quick to say sorry, but doesn't ever really address what happened, continuing to say "our devs will look into it" - which at this point is the very last thing I want. Again, the app really is very feature rich and flexible, I had originally chosen it after reviewing several others - but these types of issues have cost us a ton of frustration, time and revenue, and I just can't continue to take that risk.
First of all, I want to send you a sincere apology for the bad experience with us. I spent a lot of time reading your review.
There’s nothing that keeps me up at night more than thinking about your review because I can feel your feeling at that time. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your expectation.
Thanks for taking the time to bring this to our attention. And thank you for staying with us to give us a chance to fix all issues. This really means a lot to all of us.
We will definitely improve PageFly and the support team to serve you better.
We are always here to assist you when you need us.
PageFly | Kate - Customer Success Manager
Super App, man kann richtig schöne Seiten bauen und egal wann ich ein Problem hatte, mir wurde innerhalb kürzester Zeit geholfen!
Vielen Dank für Ihre freundlichen Worte, das ist für uns eine große Motivation, uns zu verbessern!“
Ich freue mich sehr, dass unser Support-Team Sie rundum zufrieden stellen kann. Es ist uns eine große Freude, Sie während Ihrer Reise mit PageFly zu unterstützen.
Seien Sie versichert, dass wir unser Bestes geben werden, um Ihnen jeden Tag ein besserer Assistent zu sein!
Einen schönen Tag noch!
Sun - PageFly-Team
The app is very useful and what I like the most is the help that the support gives you, they really solved all my problems, especially Orange, she was very kind!
Thank you so much for your kind words, we really appreciate it much!
Our support team is online 24/7 let us know if you need any assistance.
Orange - PageFly Team
I came form shougun app, I really love this one. Very easy and the support team is the best.
can make full pages including dynamic product listing and collections,
Thanks
Great app and very good support team. I highly recommend Pagefly if you have any type of online business on shopify
Great product, simple and easy to use.
great app and great fast support. A must have to custom feel your store; highly recommend it.........
Hi there,
We are so grateful for your kind words. Thanks for sharing your review with us and the community. Please let us know what we can do for you in the future. We are always here for you!
Emad - PageFly Team