Omtaler (11 637)
Raffiner
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Etter vurdering
New to the app. I struggled with my add to cart settings. The support was so responsive and helpful in solving my issues. Impressed!
Thank you dearly for your generous words.
This motivates us to continue providing the best experience possible for you, and helps others understand how PageFly team can make their eCommerce life easier :D
Nguyen - PageFly Team
Tried out several page builder apps and PageFly is clearly the winner. Easy to build slick looking pages in my shopify store, without any (whatsoever) previous knowledge on how to do it, makes the shop look so much better. And the support is just awesome. Super quick & accurate response, super appreciated help with any queries I have had, big and small.
Highly recommend it!
During our site launch, we had a couple of issues and the Pagefly team quickly helped to repair and advise in no time at all. Friendly and responsive, the kind of service that is rare these days :)
I was having trouble, but Edward and the staff did a great job at getting my Desktop and Mobile Version to look crisp! Very happy with PageFly!
The app is nice, it's very user friendly and has ALOT of options to play around. Click and drag.
I'll give it 3 stars because I payed for the PRO plan, but here's the gimmick. I'm making a new homepage for my store. And what do homepages have? Slideshows at the top of the page, they are very important because it's the biggest and most eye-catching part of the website, and by having more than one image there, you can present the client, in a clear way, what your store sells and is about.
So what? Slideshows are not included in the PRO plan. EVERYTHING is included, EXCEPT the slideshow. Basically they want me to pay 20usd/month just for a slideshow... Doesn't make ANY sense to me. ANY!!! Fix this please.
When you install the app, you not only get a great app but also unbelievably good customer service. The best of all the apps I've downloaded. 5 star worthy
Thank you so much for your generous words. I'm glad to hear that you are happy with PageFly and our service. It is my pleasure to help you!
This is such a huge motivation for us to keep working harder every day.
Again, feel free to contact us if you need any help.
Cheers,
Christine - PageFly
I really wish I could rank it higher. It has been a blessing to be able to create landing pages for my products. It helped my ROI immensely. Unfortunately, in these days of SEO, their page speed is much lacking. When you go to their site to find out how to speed it up, the article is very defensive, blaming the site speed on everything else. I set up a simple contact form using their base template and the Google Lighthouse speed rating was a 23. I will continue to use it until I can test other Shopify page builders and their speed. User experience is first and foremost today. Pagefly has an easy platform, so they are great at that. I'm trying to give my customers user experience and Pagefly isn't the best at that speed-wise.
I was checking your review very carefully and I am so sorry for the page speed issue you had. From the 3.0.0 version, our Developers optimized PageFly codes to make them clean and make sure there is no effect on customer’s store speed. However, I am very sorry for anything that made you unhappy with our app.
We really want to have an opportunity to serve you and to check the issue for you.
Your satisfaction is always our priority. We are always here for you.
PageFly | Kate - Customer Success Manager
pros: technical assistants are great and skilled to resolve my issues.
cons: wait time of live chat is uncertain, and the live chat tool prompt is bad to use because it scrolls randomly when new messages came in.
Thank you so much for your generous review. I am very delighted to know you have had a great time with us. We will try our best to improve our app and service to serve you better.
Please feel free to let us know if you need any further assistance. We are here 24/7 for you.
Best regards,
Kyo | PageFly Team
The customer service is amazing. Salem was quick to help me with my issue and get it resolved. It was so nice to have immediate assistance since my project is time-sensitive.
Thanks for your generous review. We are delighted that you like our service.
Your feedback means a lot to us and we will do our best to deserve your trust.
Please don't hesitate to contact us anytime if you need any more help.
Salem | PageFly Team
This is a very helpful tool to create customized product pages. Support is quick, very friendly and helpful! I didn't give 5 stars only because I have the feeling, the editor could be a bit more intuitive and there are some discrepancies in how elements are displayed there and how they look on the final page. But overall it's a pretty solid app and interface :)
Thank you so much for your thoughtful and detailed review. This is really incredibly helpful for us when we receive the feedback of your experience with PageFly.
And I want to let you know we’ve just taken the good and bad things that you mentioned in your review to heart and we will absolutely try to optimize all.
Thank you for taking the time to share your experience with us.
We are always willing to assist you anytime you need us.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager