Omtaler (10 786)
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Etter vurdering
I wish it had more drag and drop features to it. I also wish it had more funnel type options. Service is excellent!
Customer service is very good - fast and helpful. Response was very friendly and solved my problem immediately.
great service , always there for support they have helped me multiple times with my request. def recommend!
Thank you for trusting us to be your companion. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day.
Thank you for choosing PageFly. We look forward to sharing your success.
PageFly | Kate - Customer Success Manager
good supportttttttttttxxxxxxxxxxxxxxxxxxxxxxaaxaxaxaxaxaxaaaxaxxaxaxaxaxaxaxaxaxaxaxaxaxaxaxaxaxaxaxaax
Hi Sam,
Thank you so much for this feedback. We always try to make customers have more satisfied.
Please feel free to get back to us if you need any help, our Support team is 24/7 available.
Touqir | PageFly Team
The free option gives you so much and the support team is amazing. They really take time to help you with issues even for non paying customers. The only reason it's not 5 stars is because there is no way to create Product & Collection page templates, but instead are forced to create a Product page for every Product individually which is impossible when you run a full e-commerce store like we do. Otherwise, all aces.
Hi,
In the first few words, I would like to thank you for your detailed feedback to PageFly. Your feedback lets us know how we are doing and we always need to try our best to improve PageFly better and better.
If you need any assistance, please directly chat with us via the Live chat, we are always happy to help you.
PageFly | Kate - Customer Success Manager
Recently, my experience with Pagefly has significantly improved. After providing feedback on my initial experience, the team at Pagefly has gone out of their way to ensure my satisfaction. Their customer support has been exceptionally attentive and helpful, addressing my needs as a business owner with great care and efficiency.
What stands out most is their commitment to ensuring a positive user experience. They have shown a genuine interest in responding to feedback and making meaningful improvements. The level of support and dedication I've received from their team has been outstanding, making me feel valued as a customer.
For anyone looking for a supportive and responsive page building service, I highly recommend Pagefly. They've proven that they truly care about their customers and are willing to go the extra mile to ensure satisfaction.
On behalf of my PageFly team, I would like to send you our sincere apologies for the bad experience you had with us. We’re sorry that you were disappointed with our app. I really understand your feeling through your words in your review.
When we received your feedback, our team had a meeting about the Analytics issue and we explained in an email after that.
We understand the severity of this issue and are devoting all our efforts to resolving it as soon as possible. We acknowledge this is a very serious bug and we are putting all of our efforts on this to fix.
I really hope that you can give us another chance so we can assist you with everything we can to make things right.
As a valued customer, your satisfaction is of the utmost importance to us, and we are determined to make things right. If there is anything else we can do to rectify the situation or if you have any further concerns, please let us know. We deeply empathize with the frustration and inconvenience you experienced with this serious issue.
We truly appreciate your continued support and trust in our app. We remain committed to providing you with the exceptional service you deserve.
PageFly | Kate - Customer Success Manager
Brilliant app and very easy to use. I've tried a few different page builders, and this is the best by far. The app includes awesome features and really made a big difference to the look and feel of my site
Excellent app that allowed me to customize my pages and make my site look amazing. Customer support - Touqir - is fantastic! The best!
Customer Service was extremely helpful. If you are confused or need help in any way simply start a chat with them or submit a ticket. Either way their response time is incredible! Very very helpful. This app is a must have for all Shopify gurus. Shoutout to Edward
I feel like this was a bait and switch. I can't make simple updates to the page I made because now it's a ***PRO*** feature?? Really slick guys.
Update. I was on the FREE plan. using one template for one page. Low and behold I'm getting charged $9.95 month now. Delete forever.
Hi,
I am totally sorry for everything that has happened and made you have an unexpected experience with us. We had a chance to assist you but it’s clear that we failed to make you satisfied and this is a big lesson for us.
We have been updating the PageFly app and support to make it work smoothly and developing many new features.
I hope that we will have another chance to assist you.
PageFly | Kate - Customer Success Manager